JOB DESCRIPTION:

We believe the foundation of a healthier community is built on empathy and a sense of urgency. We are seeking a Technical Business Analyst to help us build healthier communities through our enterprise care management software solution. If you are interested in joining a fast-growing software company delivering increased efficiency and efficacy to clients and improving patient outcomes, we are looking for motivated, team-oriented individuals ready to make a powerful impact in the healthcare industry.

RESPONSIBILITIES:

• Demonstrate and champion user-centered design principles.
• Leverage prior experienced in the health care space to resolve a wide range of issues in creative ways.
• Cultivate a knowledge of the care management solution business and customer needs.
• Create, analyze, and validate details on back-end/source system capabilities. (e. g: identify data sources and/or provide mapping/spec definition etc.).
• Facilitate sessions and group refinement/grooming of user stories, test scenarios etc., working closely with client subject matter experts, sprint team and other teams/stakeholders.
• Facilitate and help the team understand and define "how" the capability required can be accomplished, while influencing the “what.”
• Coordinate configuration, integration, reporting, and automation requirements across teams for our clients.
• Develop and maintain system flow diagrams depicting ‘As is’ and future state considerations.
• Develop and maintain data flow diagrams for system data integrations.
• Own and develop relationship with partners, working with them to optimize and enhance our integration
• Report on common sources of technical issues or questions and make recommendations.
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
• Participate in system design, development, testing, and deployment.
• Work collaboratively with design & development teams daily.
• Deliver presentations on topics including measurement, analysis, improvement and control.
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• 25% travel possible to customer sites for research and requirements gathering.

REQUIREMENTS:

• Minimum of 5 years of related experience – IT and or Business Analysis that includes testing, debugging, documenting and/or maintaining applications or using applications in a business setting
• Experience within a clinical environment (experience with CMS, NCQA/HEDIS, URAC, etc. is a plus)
• Ability to work independently in a fast-paced environment with minimal supervision
• Excellent communication and analytical skills
• Ability to work individually and as part of the team in a fast-paced, Agile environment
• Solid understanding of Web services (SOAP, REST, XML etc.) and SQL is a plus
• Bachelor’s degree required, advanced degrees and certifications in software development and healthcare experience preferred