Patient Registration Specialist

BAMF Health

BAMF Health

Customer Service
Grand Rapids, MI, USA
Posted on Sep 13, 2025

Join BAMF Health, where you're not just part of a team; you're at the forefront of a revolution in Theranostics, changing lives for the better. As a member of our global team, you'll contribute to pioneering technology and deliver top-tier patient care.

Located in the heart of downtown Grand Rapids, our cutting-edge global headquarters resides within the state-of-the-art Doug Meijer Medical Innovation Building. Step into our modern and spacious facilities, where innovation thrives and collaboration knows no bounds.

Join us in our mission to make Theranostics accessible and affordable for all, and be part of something truly remarkable at BAMF Health.

The Patient Registration Specialist is responsible for managing the patient registration process, ensuring accurate and efficient entry of patient information into the system. This role involves greeting patients, collecting necessary documentation, verifying insurance information, and providing excellent customer service.

Duties and Responsibilities, including but not limited to:

  • Patient Registration: Greet patients and visitors, ensuring a welcoming and professional environment. Collect and enter patient information into the electronic health record (EHR) system.

  • Documentation: Obtain and verify patient identification, insurance information, and any required consent forms or documentation.

  • Insurance Verification: Verify insurance coverage and benefits are accurate at registration.

  • Customer Service: Provide excellent customer service, addressing patient inquiries and resolving issues related to registration.

  • Compliance: Ensure compliance with clinic policies, procedures, and regulatory requirements, including HIPAA.

Basic Qualifications:

  • High school diploma or equivalent required

  • At least 1 year of experience in a healthcare setting, preferably in patient registration or administrative support required

  • Basic Life Support (BLS) required

Preferred Qualifications:

  • Associate’s degree in a related field preferred

Schedule/Compensation Details:

  • Employment Status: Full time (1.0 FTE)

  • Weekly Scheduled Hours: 40

  • Hours of work: 8:00 a.m. to 5:00 p.m.

  • Days worked: Monday to Friday

At BAMF Health, our top priority is patient care. To ensure we are able to drive a Bold Advance Medical Future, we offer a well-rounded benefit package to care for our team members and their families. Highlights include:

  • Employer paid High Deductible Health Plan with employer HSA contribution

  • Flexible Vacation Time

  • 401(k) Retirement Plan with generous employer match

  • Several benefit options including, but not limited to; dental, vision, disability, life, supplemental coverages, legal and identity protection

  • Free Grand Rapids downtown parking

Disclaimer

BAMF Health provides equal opportunities to all employees for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

BAMF Health will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to BAMF Health.

BAMF Health is an Equal Opportunity Employer and will not accept or tolerate discrimination or harassment against any applicant, employee, intern, or volunteer based upon the following characteristics: race, color, religion, creed, national origin, ancestry, sex, age, qualified mental or physical disability or handicap, sexual orientation, gender identity/expression, transgender status, genetic information, pregnancy or pregnancy-related status, marital status, veteran status, military service, any application for any military service, or any other category or class protected by applicable federal, state, or local laws.