YOUR ROLE
We’re looking for a dynamic, people-focused professional who thrives in a fast-paced environment. This role blends HR generalist responsibilities with onboarding coordination, employee training, and day-to-day administrative support. If you enjoy wearing multiple hats, process-improvement, and helping teams thrive, you’ll fit right in and your ideas can make an immediate impact.

WHAT YOU'LL DO

• Serve as a go-to resource for employees across a range of HR topics including policies, benefits, and employee relations.
• Support the resolution of employee concerns and issues.
• Own and continuously improve the onboarding experience.
• Coordinate with Recruiting to escort new hires through onboarding including duties such as offer letter creation, background check submission, coordinating new hire orientation travel and accommodations.
• Facilitate in-person new employee orientation, including preparation of onboarding materials and conducting orientation sessions to ensure a smooth integration of new hires.
• Coordinate logistics for training sessions and workshops.
• Manage employment compliance processes, including completing and verifying I-9 documentation in accordance with federal requirements.
• Design, coordinate, and deliver training programs that support employee growth and company goals.
• Assist in organizing employee engagement surveys and feedback sessions.
• Help plan and execute employee recognition and appreciation programs.
• Maintain accurate employee records, documentation, and HR systems.
• Track and report on key HR metrics (e.g., onboarding progress, training completion, engagement indicators).
• Support performance management cycles, feedback processes, and internal communications.
• Provide general administrative support including filing, organizing, and cross-functional coordination.
• Maintain strict confidentiality when handling sensitive employee information and HR records.
• Jump into ad hoc projects and tasks as needed... no two days are the same here!
• Other duties and responsibilities as assigned.

• Bachelor’s degree in Human Resources, Business Administration, or a related experience.
• 10+ years in an HR Generalist role.
• HR certification, SRHM or PHR a plus.
• Excellent interpersonal and communication skills.
• High attention to detail and organizational skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint).
• Ability to work collaboratively in a team environment.
• Thorough knowledge of applicable local, state, and federal employment laws.
• Proficiency with HRIS platforms.
• Ability to build morale, create positive business relationships, and promote corporate culture.
• Excellent verbal and written communication skills.
• Excellent presentation skills.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.

Bold Penguin is the premier digital broker for commercial insurance. Their technology expands top-of-funnel demand and increases yield for enterprise partners. Through digital distribution, wholesale capabilities, and AI-driven insights, they transform the lifecycle of both simple and complex risks, from prospecting to placement.

Benefits

• Medical, Dental, and Vision
• Flexible PTO Policy
• 401(k) with a company match
• Employee Assistance Program
• Parental Leave
• Disability and Life Benefits​