Commercial A.I. Program Manager
Bonterra
Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.
We are seeking a Commercial AI Program Manager to join our growing Commercial Strategy & Operations team. This role will be responsible for designing, deploying, and scaling AI-powered solutions that transform how Bonterra executes across the revenue lifecycle.
You’ll work at the intersection of GTM strategy, data, and automation—delivering AI agents, models, and intelligent interfaces that enable Bonterra’s Sales, Renewals, and Marketing teams to work smarter, faster, and with greater precision.
This is a hands-on, high-impact role focused on unlocking measurable business value from AI adoption at scale.
What You’ll Do
AI Strategy & Execution: Develop and implement AI-driven initiatives across sales, marketing, and operations to boost commercial productivity and the teams’ abilities to hit revenue targets.
Design and Deploy AI GTM Agents: Build LLM-powered agents and intelligent workflows to automate and enhance prospecting, lead qualification, deal progression, and renewal risk identification.
Develop Scalable AI Solutions: Build, fine-tune, and productionize models and automation pipelines for use cases such as lead scoring, next-best actions, outbound messaging, and dynamic content generation.
Track Agent Usage and Performance: Implement telemetry, logging, and analytics to track usage across teams, monitor performance (e.g., conversion uplift, task automation), and report on business impact.
Enable Value Measurement & Insights: Create dashboards and success frameworks to measure improvements in funnel velocity, productivity, and revenue contribution. Partner with RevOps to ensure alignment between usage and outcomes.
Partner with GTM Stakeholders: Collaborate with Sales, Marketing, Customer Success, and Renewals teams to identify high-impact use cases and deliver value-driven solutions.
Activate and Engineer Data: Integrate and optimize data from GTM platforms (Salesforce, HubSpot, Marketo, Salesloft) and modern data infrastructure (e.g., Snowflake, dbt) to support training and inference.
Launch and Iterate: Own the full lifecycle from concept to production, including A/B testing, performance tuning, and ongoing model retraining.
Build Interfaces and User Access Points: Develop internal tools (e.g., dashboards, Slack bots, lightweight apps) to make AI insights accessible and actionable for GTM end users.
Stay Ahead of Trends: Continuously evaluate and experiment with emerging AI/LLM technologies, automation tools, and commercial tech stacks to keep Bonterra at the forefront of GTM innovation.
Who You are:
3–5 years of experience in AI/ML, data engineering, or technical GTM roles
Strong understanding of commercial processes (sales funnels, demand generation, CRM platforms)
Strong Python skills with experience using frameworks like OpenAI API, LangChain, Hugging Face, scikit-learn, TensorFlow
Familiarity with commercial systems (Salesforce, HubSpot, Marketo, Salesloft) and modern data stacks (Snowflake, dbt, Fivetran)
Proven experience deploying and monitoring AI agents in production environments
Ability to translate technical outputs into business outcomes
Strong communication and collaboration skills across technical and business teams
Bonus Points For
Experience working in B2B SaaS or other technology industries.
Familiarity with AI governance and compliance frameworks.
Experience with LLMOps, RAG pipelines, or agent orchestration frameworks
Hands-on experience building internal tools.
Deep understanding of GTM workflows, sales funnel metrics, and pipeline KPIs
Passion for using AI to accelerate impact in mission-driven organization
At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization.
Compensation
The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and in addition to benefits this role may be eligible for discretionary bonuses/incentives.
US Base Salary Range: $65,000 - $100,000
Please note that the compensation range and benefits specified in this job posting is applicable to candidates based in the United States. For international applicants, actual salary offers and benefit plans may vary based on the local market compensation standards and will be determined in accordance with regional considerations, including but not limited to applicable laws, cost of living, and industry norms.
Our Culture: At Bonterra, we’re innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. To achieve our vision, we cultivate an inclusive environment where diversity is embraced and every team member feels empowered to contribute. Innovation, curiosity, and a commitment to equity guide our work. We foster a culture of belonging, ensuring that every individual is valued, respected, and given the tools to succeed. Together, we are dedicated to making a positive impact in the world.
Our comprehensive and competitive benefits include:
Generous Flexible Time Off (FTO) Policy
Up to 15 paid company holidays including some commemorating social justice events and self-care
Paid volunteer time
Resources for savings and investments
Paid parental leave
Paid sick leave
Health, vision, dental, and life insurance with additional access to health and wellness programs.
Opportunities to learn, develop, network, and connect
Please note the benefits specified on this page are applicable to full-time employees based in the United States. For international employees, actual benefits may vary based on local standards and regulations and will be determined in accordance with regional considerations, including but not limited to applicable laws and industry norms.
We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.