Renewal Desk Data Analyst (Hybrid, Michigan)

Your role at Dynatrace

A Renewal Desk Data Analyst works with Sales Operations, Deal Desk, Renewal Specialists, Order Management, and Account Executives by retrieving, organizing, and analyzing renewal data then crafting into reality a system derived proposal with the details requested. This is accomplished by working in our Saleforce.com environment and Excel tools.

Responsibilties include:
•Analyze and review renewal opportunities and account history, gather product
details, quantity, purchase price, contract renewal price, partner
details/calculations, and contract document review
•Work in a team environment to ensure the completion of assigned task(s) within
specified deadlines for an assigned region and in support of a specified
Geography(s)
•Test enhancements to salesforce system in conjunction with Business Systems
•Organize meetings with internal resources to discuss findings
•Perform additional duties as required

Qualifications:
•Proven ability to assess, manage and operate effectively given multiple priorities
in a mission-critical environment.
•Self-starter, highly motivated, and committed to getting results
•Excellent mathematical skills with emphasis in accounting or financial math
•Strong organizational skills, including detailed record-keeping, excellent and
independent follow-through, and a high degree of accuracy
•Excellent verbal and written communication skills
•Proven track record of flexibility in a team setting
•Word processing, advanced Excel and PowerPoint experience in Microsoft Office
•Ability to think outside the box and produce creative solutions if needed,
leveraging first principals
•Ability to understand and breakdown given answers to produce correct results
and expand your problem-solving capabilities
•Quick learner of new concepts and ability to effectively learn new software as
needed

What will help you succeed

Minimum Requirements:

• 1+ years professional experience

• Basic Excel proficiency

• Microsoft Office experience

Preferred Requirements:

• Intermediate/advanced excel proficiency

• Salesforce experience

• College diploma/university degree with emphasis on mathematics (Math, Economics, Accounting, etc)

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.

• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.

• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.

• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.

• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Dynatrace is uniquely positioned to help our customers understand their business like never before. We provide end-to-end visibility across infrastructure, from cloud to on-prem, in a fully unified platform so they can see beyond scale and complexity. Our Al-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.