The Electronic Trading (OEMS) Specialist serves as the key escalation point between client-facing teams and internal development and product groups, with a focus on top-tier clients. In this role, you will leverage your front-office trading technology expertise to guide clients toward optimal solutions for their electronic trading workflows within our Order and Execution Management System (OEMS).

Success in this position demands hands-on familiarity with multi-asset class trading platforms, along with the ability to quickly assess, prioritize, and define the scope of issues as they arise in real time.

What You’ll Do:

• Deploy and provide premium OEMS support to our top tier clients including trader workflows, FIX connectivity, allocations and order sizing, pre-trade compliance and more for industry leading investment management platform
• Work closely with the technology and OEMS product teams to prioritize projects for your client coverage and coordinate with Account Management and Project Manager on project timelines
• Investigate issues and escalate to the OEMS development team as needed
• Learn how your industry experience translates to our OEMS platform by completing our internal OEMS certification programs
• Promote knowledge sharing across the team by collaborating and sharing trading expertise with our OEMS Product Support team members
• Assess patterns in support tickets, requests, and alerts helping increase efficiencies of training and support
  
  

What You’ll Need:

• 2+ years of related experience in the following:
• Financial services industry working with Prime Brokers, Executing Brokers, OEMS Platform Vendors, or Asset Management Front Office users
• FIX Protocol knowledge
• Experience working on OMS or EMS platforms or deployments
• Strong understanding of global trading systems and portfolio managers workflow
• Strong analytical and problem-solving skills
• Good communication, both verbally and written
  
  

Salary Range:

Chicago: $75,000-$85,000

New York: $80,000-$90,000