HubSpot Administrator & Operations Specialist

Fello

Fello

Operations
Remote
Posted 6+ months ago

About Us

Fello is a profitable, hyper-growth, VC-backed B2B SaaS startup that's revolutionizing the real estate industry with our Data-Intelligent Marketing Automation Platform. Our mission is to empower real estate agents and teams by providing cutting-edge tools and innovative solutions that drive success in today's competitive market. By leveraging advanced technology and data insights, we help our clients stay ahead of the curve and achieve their goals more efficiently.

As we continue to grow, we're exploring opportunities to expand our innovative solutions into new markets and industries. With massive growth potential on the horizon, we're just getting started. We're eager to connect with passionate individuals who are excited to join a pioneering team that's transforming the business landscape. If you're driven by innovation and want to make a significant impact, Fello is the place for you!

This is a remote role with the option to work anywhere.

About You

You are a proactive, tech-savvy professional with a strong background in CRM platforms, especially HubSpot. You're passionate about leveraging technology to optimize business processes and enhance performance. With exceptional problem-solving skills and an analytical mindset, you thrive in fast-paced environments and are excited about the opportunity to make a tangible impact. You excel at collaborating with cross-functional teams and are eager to share your expertise to drive company success.

You Will

  • Oversee and manage HubSpot CRM, ensuring it is fully optimized and aligns with business needs.

  • Configure workflows, custom properties, and automations within HubSpot to streamline processes across the organization.

  • Collaborate with the marketing team to create, optimize, and track email campaigns, nurturing workflows, and lead generation strategies.

  • Partner with the sales team to manage pipelines, automate deal processes, and provide training on HubSpot tools to maximize CRM adoption.

  • Maintain data cleanliness, perform deduplication, and ensure compliance with data privacy regulations like GDPR and CCPA.

  • Develop reports and dashboards to provide key performance insights to various teams.

  • Provide ongoing support and training for teams using HubSpot, documenting internal processes, workflows, and best practices.

  • Work closely with Product and other teams to integrate HubSpot with third-party tools and share insights to drive system improvements.

You Have

  • Bachelor’s degree in Computer Science or similar.

  • 6 - 8 Years of Work Experience and proven experience as a HubSpot Administrator or in a similar role with CRM and marketing automation platforms.

  • Willingness to support until 4:00 pm EST.

  • Strong understanding of HubSpot Sales, Marketing, and Service Hubs.

  • Experience configuring workflows, automations, and creating email campaigns.

  • Excellent problem-solving skills with a data-driven, analytical approach.

  • Exceptional communication and interpersonal skills with the ability to train and support team members.

  • Ability to triage at source, organize, determine the impact, multitask, prioritize, and thrive in a fast-paced environment.

  • HubSpot certifications are a plus.

Nice to Have

  • Experience with integrating HubSpot and third-party tools using Zapier or APIs.

  • Basic knowledge of HTML/CSS for customizing emails and landing pages.

  • Familiarity with marketing automation best practices and startup culture.

Our Benefits

  • Competitive salary with performance-based incentives.

  • Comprehensive health, dental, and vision insurance.

  • Generous vacation policy and paid holidays.

  • Flexible work schedule and remote work options.

  • Professional development opportunities and ongoing training.

  • A collaborative and supportive work environment that encourages innovation.

Join our team as a HubSpot Administrator and play a key role in driving efficiency and success for our organization. Apply now and help us take our CRM processes to the next level!