About the Role You’ll be at the center of the action—driving internal accountability and operational clarity across a company that’s reshaping the professional concert equipment industry. As the CEO’s operational right hand, you won’t just keep the trains running—you’ll make sure they’re headed to the right destination.

This is a hybrid role: part Chief of Staff, part Executive Assistant, and part Internal Ops Lead. You’ll own cross-functional follow-ups, manage high-priority projects, and act as a gatekeeper and force multiplier for the CEO’s time, energy, and attention. From coordinating investor communications to booking international flights or personal doctor’s appointments, you’ll keep the CEO and the business moving forward without friction.

You’ll thrive in this role if you are obsessively organized, assertive, tech-savvy, and resourceful under pressure. You see ambiguity as an invitation to build systems.

Key Responsibilities

The Company:

Gearsupply is the future of used, professional Audio-Visual equipment sales! Our start-up growth is fueled by our innovative “talent & tech” platform, streamlining the purchase and resale of equipment among the entertainment, concert, and event production industry. We achieve environmental and social goals by extending the useful life of equipment and enabling global access to affordable, brand-name equipment.

We operate in an exciting, “work hard, play hard” industry, giving our team members exclusive, behind-the-scenes access to the organizations producing many of the largest concerts, festivals, and events. We work directly with key decision-makers for event production companies and venues, including the LA Dodgers, MGM, Caesars, Solotech, Clearwing, and many more!

The Culture:

We are a fast-paced, ambitious start-up raising our first venture capital next quarter. We put the team above all else and believe culture is the strongest form of training. As a technology-forward company, we value adapting to challenges, testing new ideas, and evolving our platform to meet industry needs. We’ve removed the red tape here, so things get done quickly: if you see a problem, solve it!

We value a diverse range of backgrounds and ideas, believing this is fundamental for our success. If you have the curiosity to learn and the willingness to teach what you know, we’d love to hear from you!

Non-Negotiable Requirements

The Ideal Candidate You’re more than organized—you’re operationally dangerous. You run your own life like a business and expect others to as well. You know how to push back respectfully, communicate clearly, and follow up relentlessly. You bring calm to chaos and systems to scale.

Example Projects Investor Reporting & Fundraise Collateral Collection Own the deadline calendar for monthly investor updates. Track team inputs (e.g., GMV, lease originations, customer milestones), ensure consistency across decks and docs, and prep materials in Google Drive for final CEO review.

CEO Travel & Speaking Logistics Book international trips (e.g. Dubai, Belgium, or Saudi Arabia) for conferences or investor meetings—coordinate hotels, local contacts, agendas, and packlists. Ensure travel is optimized down to the minute, even when booked 24 hours out.

SOP System Buildout & Audit Layer Work with each department (e.g. Purchasing, Listings, Logistics) to document key processes—like how used gear is photographed, or how POs are revised post-inspection. Use Notion or Airtable to house SOPs, then implement a lightweight audit cadence to check for adherence (e.g., weekly spot checks, version tracking, or dashboard KPIs). Identify breakdowns early and recommend fixes directly to the CEO.