Help Scout
Help Scout
helpscout.com

Locations

United States · Massachusetts, USA · Cambridge, MA, USA · Cambridge, MA, USA · Boston, MA, USA · West Street / River Street, Boston, MA, USA

industry

Internet Services

Size

51-200 employees

founded in

2011

Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price. The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best-in-class reporting, an integrated knowledge base, 50+ integrations, and a robust API, Help Scout lets your team focus on what really matters: your customers. Help Scout is trusted by 12,000+ customers in over 140 countries, including Buffer, Grubhub, AngelList, and Timbuk2.

Something looks off?
Open jobs at Help Scout

On-site & Remote