Sales Solution Engineer, Healthcare (Australia)

Hyland

Hyland

Sales & Business Development
Remote
Posted on Feb 6, 2026

Sales Solution Engineer, Healthcare (Australia)

Job ID
2026-13280
# of Openings
1
Job Locations
Remote - Australia
Category
Sales

Overview

The Sales Solution Engineer is responsible for providing technical and/or industry expertise to the sales team and customers in the pre-sales process.

Responsibilities

  • Act as the technical lead for multiple, complex customer engagements, applying expertise in the solution and/or vertical
  • Consult with the customer; identify technical needs, establish requirements and formulate solution strategy
  • Create a demonstration of the innovative solution strategy, applying expertise and best practice knowledge
  • Present demonstration of proposed solution to key customer stakeholders for validation and buy-in
  • Coordinate meeting with global services to transition key information; remain actively involved in process to ensure seamless transfer of customer
  • Develop standards for internal documentation to ensure consistency and adherence to process
  • Provide technical responses for request for proposals (RFPs)
  • Operate as an innovative thought leader among the team; contribute significantly to the overall growth and quality of the department
  • Operate as a recognized expert in ECM, vertical markets and/or the technical intricacies of solutions; serve as a liaison to other departments within the company when expertise can be leveraged
  • Present at trade shows, conferences and events
  • Partner with development and advocate for solution enhancements
  • Mentor, coach and train other team members

Basic Qualifications

  • Bachelor’s degree in related field, such as Management Information Systems or Computer Science
  • Expertise in technical sales and relevant industry or technology
  • Significant experience with Enterprise Content Management (ECM)
  • Significant experience with software implementation methodologies
  • Able to thrive in a fast paced, deadline driven environment
  • Self-directed with the ability to manage projects to completion
  • Excellent collaboration skills, applied successfully within team as well as with other areas
  • Demonstrated ability to develop and use engaging, informative and compelling presentation methodologies
  • Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
  • Demonstrated ability to establish rapport and gain the trust of others; effective at gaining consensus
  • Driven to learn and stay current professionally
  • Experience providing guidance and support to developing team members
  • Up to 60% travel time required
  • Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job

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