Healthcare Sales Engineer – Commercial (<10k employees)

Region: United States (Remote with occasional travel)

Why This Role Exists

• IGEL is expanding in healthcare where endpoint experience directly impacts clinical workflows and care delivery.
• This role exists to technically validate IGEL’s offering in prospect healthcare environments and grow existing customers.
• You will present the solutions, validate fitness ,and conduct proof of concept deployments.

What Success Looks Like

• By Month 4, you will conduct technical discovery for active opportunities, deliver demos and PoC's based on customer workflows.
• By Month8you will act as an account team partner to quickly vet and technically qualify healthcare opportunities.

What You’ll Own

• Presales lifecycle from discovery to technical validation with regular customer interaction.
• Presentation of IGEL’s offering and capabilities.
• Developing a total solution with customer stakeholders and partners as needed.
• Defining success criteria and running POCs to achieve technical validation.
• Leveraging personal and shared lab resources to validate and demonstrate solutions and workflows.

Qualifications

• Strong presentation and written communication skills.
• Experience in a customer-facing or sales-aligned technical role strongly preferred.
• Ability to translate technical capabilities to relevant outcomes and value.
• Experience working with and configuring EUC and VDI environments from major vendors.
• Deep knowledge of Linux and Windows Operating Systems.
• Experience with IGEL OS, UMS, and endpoint/thin client operating systems strongly preferred.
• Working knowledge of SSO, IdP, and core networking fundamentals including DNS, DHCP, and TCP/IP.
• Ability to conduct customer-facing technical activities including discovery, demos, and PoC's.
• Experience working with reseller and/or alliance partners.
• Appreciation for 24x7 operation, BC&DR, security and compliance needs for clinical workstations.
• Exposure to healthcare environments and clinical workflows.
• Familiarity with Imprivata, Epic, Cerner, and other clinical applications.

Healthcare Environment Context

• Environments are availability-sensitive and workflow-dependent.
• Shared devices, roaming users, and identity-driven access are common.
• Security and compliance requirements exist but vary by organization.
• Stakeholders include IT, security, and clinical teams.

• Success requires navigating technical constraints and aligning to customer needs.

How You’ll Work

• Partner with Commercial Account Managers to qualify and advance opportunities.
• Collaborate with leadership and extended team to ensure solution viability.
• Engage partners where relevant to customer needs.
• Manage many active opportunities across many accounts.
• Represent IGEL for customer engagements and events.
• Communicate with technical clarity and practical credibility.

What This Role Is Not

• Demo-only presales without hands-on validation.
• Post-sales support or implementation.
• Isolated technical work removed from customers or revenue.