We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less.

With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork.

We are looking for a talented Site Reliability Engineer to our team! In this role, you will build and maintain the company's internal platform, driving operational excellence and empowering the entire engineering team. You should have experience in analyzing, proposing, and implementing more secure systems and processes. Collaborating closely with engineering squads, you will ensure our applications are both secure and reliable.

TEAM: Engineering - Platform

LOCATION: Remote from anywhere in Brazil

WHAT YOU GET TO DO:

Collaborate with and support our creative, tight-knit development team.
Design, deploy, and operate Loadsmart's critical systems while balancing reliability, cost, and agility.
Play a key role in driving reliability projects with engineering teams.
Utilize your intuitive problem-solving skills and contagious positive attitude to tackle challenging and exciting issues, inspiring those around you.
Collect metrics and understand their business impact, encouraging the team to do the same.
Perform troubleshooting and root-cause analysis of system operation issues.
Be accountable for the platform's Service Level Agreements and Objectives.
Provide infrastructure support during off-hours as needed.
Take ownership of software infrastructure projects.
Seek, give, and receive constructive feedback through code and specification reviews.

REQUIRED QUALIFICATIONS:

4-7 years of experience in Cloud Computing, SRE/DevOps.
Proficient in English communication (both written and spoken) to collaborate in an international team with native and non-native English speakers.
Detail-oriented with high initiative and self-motivation.
Good understanding of software engineering principles and how systems work under the hood.
Good knowledge of modern networking and operating systems.
Solid knowledge in AWS, cloud environments, containers, Kubernetes, Docker, Platform engineering, and CI/CD pipelines.
Familiarity with automation tools and provisioners like Terraform, Ansible, or Chef.
Solid troubleshooting and system engineering experience in UNIX/Linux production environments.
Experience with monitoring, alerting, and incident management.
Proficiency in one or more coding languages such as Python, GoLang, Bash, etc.
Experience or exposure to databases in the scope of an SRE.

WORKING AT LOADSMART:

• Competitive base salaries - we believe in rewarding top talent

• Extremely competitive Equity package - become a shareholder in our company!

• Loadie Time Off - PTO and sick days without a limit

We use AI-powered tools to assist with initial application reviews as part of our hiring process. All evaluations are subject to human oversight, and your information is handled in accordance with applicable data privacy laws.

At Loadsmart, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Loadsmart treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes, including on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status, or disability.

It is the policy of Loadsmart that all offers of employment made shall be contingent upon successful completion of electronic background check(s). These checks will be job-related, consistent with business necessity and conducted by our vendor, pursuant to all applicable laws, rules, policies and procedures of our candidates' specific locale.

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