Position title: Sales Operations Specialist

About the role

We are seeking a Sales Operations Specialist to join our Creator Shopping Business Unit supporting our Creator and Consumer organization. As a specialist in our team, you will be encouraged to leverage your unique expertise and creative thinking to explore innovative solutions. We value individuals who are eager to push boundaries and translate visionary ideas into tangible outcomes. Your role will be pivotal in driving forward-thinking initiatives that enhance our operations and service delivery. You’ll work directly with sales teams, providing timely analytics and business insights to drive successful performance against established KPIs. You’ll be a trusted consultant that drives operational rigor around our sales hand off processes and adoption of tools. The ideal candidate will have a background in administration of a sales techstack, strong Excel skills, and leveraging data to derive insights, while being able to effectively communicate cross functionally across a variety of departments such as sales, engineering and marketing. This is an individual contributor role.

How you will make an impact

• Administration of the sales and customer success automation systems, tools and technology stack (this will include evaluations of new tools and technologies).
• Build workflows through configuration of sales-related tools and software
• CRM support (HubSpot) for sales and success, including supporting continuous improvement projects, data integrity management, and integrations with related software.
• Actively identify operational issues and support solutions to make business flow better for the sales teams.
• Collaborate cross-functionally within Revenue Operations, Marketing, Sales Enablement, Legal Operations, Media Operations, Finance, Analytics, Sales and Client Success to ensure streamlined processes are implemented.
• Support standardized reporting for sales and customer success to measure individual and summary performance of departments.

What you will bring to LTK

• Bachelor’s Degree
• Minimum of 1-2 years of sales operations or other relevant operations experience
• You enjoy digging into data to surface trends, insights and uncover innovative solutions to problems
• You have knowledge of software for sales teams, and excited to implement best-in-class tools and workflows
• You’re highly resourceful and capable of addressing ambiguous challenges
• You balance thinking strategically with deeply detailed execution in your work
• Adaptability through fast-paced environment and changing business needs
• Excellent verbal and written communication skills
• Excellent written communication skills with ability to quickly synthesize, interpret and communicate complex information to various audiences clearly and succinctly
• Strong collaboration and problem-solving skills
• Flexibility and ability to adjust on the fly to new demands
• Courageous individual who challenges perspectives and gives/receives honest feedback
• A mindset focused on seizing opportunities and moving with urgency
• Dedication to fierce prioritization and operational excellence
• Adaptability to a dynamic, fast-moving environment
• A growth mindset and openness to feedback

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