Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.

Who you are

Metropolis is seeking a Senior Manager, GRC to lead our Governance, Risk, and Compliance function across our evolving ecosystem, including recently acquired entities. In this role, you will own the strategy and execution of our audit lifecycles, risk management frameworks, and compliance programs. You are a seasoned leader who can translate complex regulatory requirements into practical, scalable controls while partnering closely with Engineering, IT, and executive leadership to ensure our security posture remains world-class as we scale.

What you'll do

• Establish and lead governance frameworks for AI/ML systems, including policies, standards, and controls related to model risk, data usage, and regulatory compliance
• Partner with Engineering, Data, Product, and Security teams to assess and manage risks associated with AI systems, including data privacy, bias, explainability, and third-party model usage
• Define and operationalize processes for inventorying, classifying, and monitoring AI/LLM usage across the organization, ensuring alignment with internal policies and emerging regulatory requirements
• Develop and enforce guardrails for responsible AI adoption, including data protection, access controls, and acceptable use standards
• Leverage AI and automation to scale GRC workflows, including evidence collection, control monitoring, risk analysis, and audit readiness

What we're looking for

• Experience establishing governance over emerging technologies (e.g., AI/ML) in fast-paced or highly distributed environments
• Strong understanding of AI/ML risk domains, including model governance, data privacy, bias, and regulatory considerations
• Familiarity with tools and approaches for monitoring AI usage, managing data access, and enforcing governance across SaaS and internally developed systems
• Forward-thinking mindset toward scaling GRC through automation, analytics, and intelligent tooling
• Experience in the following tools:
  • GRC Platforms: Vanta, Drata, Secureframe, AuditBoard, OneTrust
  • Identity & Access Management: JumpCloud, Okta, Active Directory
  • Cloud & Infrastructure: AWS, GCP, Azure
  • Cloud Security (CNAPP): Wiz
  • Security & Monitoring: CrowdStrike, Datadog, SIEM platforms
  • Collaboration & Workflow: Jira, Confluence, Slack, Google Workspace
  • Data & Evidence Collection: APIs, scripting, and automation tools (e.g., Python, no-code/low-code platforms

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $175,000.00 USD to $220,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-WT1 #LI-Onsite