From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.

MRI Software is seeking a Consultant to manage and resolve DealHub-related tickets, acting as a bridge between business stakeholders and technical teams. This person should be skilled at gathering requirements, translating technical solutions into business terms, and communicating changes effectively across the organization.

Responsibilities:

DealHub

• Review tickets that are related to DealHub - Issue requests and enhancement requests
• For Issue requests - Engage with reporter and stakeholders to either resolve issue or train
• For Enhancements - Liaison with the business and gather requirements around enhancement requests. Understand the problem and capture details and acceptance criteria. Engage with Dealhub technical resources to create a scalable solution
• Stay engaged with the DealHub Account Rep on changes to DealHub
• Communicate to internal team on any global dealhub changes
• Draft communications and training materials for stakeholders on DealHub changes
• Translate technical solutions provided by developers into business terms

Migrations

• Advise on current state DealHub business process for MRI
• Understand and document the quoting model of the acquired business
• Comparison and Outlier documentation between MRI and Acquired business with respect to DealHub
• Assist with Designing the future state of MRI Quoting with Acquired business
• Partner with Order Management, Sales Ops, FP&A, and Finance Operations to ensure data requirements and quoting requirements are met.
• Liaison with the business as a whole to ensure continuity of quoting functions

Data and Enablement

• Front-facing SME for DealHub. Assist with any trainings that the Business Owners require for sales
• Ensure the SFDC aspect of quoting (output from DealHub) is architected with accuracy
• Provide reporting support for elements out of DealHub and Salesforce

We’re obsessed with making this the best job you’ve ever had!

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:

• Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
• Invest in our competitive 401k plan and help set you up for your future
• Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
• Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
• Further your professional development and growth with our generous Tuition Reimbursement offerings
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year

At MRI, our company culture is more than a talking point – it’s what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move!

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.

Amazing growth takes amazing employees. Are you up to the challenge?

We are not accepting unsolicited resumes from agencies and/or search firms for this job posting.

Environmental Conditions

This person will work predominantly in an office type environment.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit up to 8 or more hours a day. The employee is frequently required to see, hear and speak. The employee may be required to work at a computer work station for more than 5 hours a day.

Mental Demands

Reading, studying focused listening, auditing, inspecting, proofreading, and evaluating required. Ability to give, receive, and analyze information and prepare written materials. Ability to communicate effectively (verbal and written); interpret policy, procedures, and data.

MRI Software is an Equal Opportunity Employer. Regardless of your race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, you are welcome here.