NetSPI® pioneered Penetration Testing as a Service (PTaaS) and leads the industry in modern pentesting. Combining world-class security professionals with AI and automation, NetSPI delivers clarity, speed, and scale across 50+ pentest types, attack surface management, and vulnerability prioritization. The NetSPI platform streamlines workflows and accelerates remediation, enabling our experts to focus on deep dive testing that uncovers vulnerabilities others miss. Trusted by the top 10 U.S. banks and Fortune 500 companies worldwide, NetSPI has been driving security innovation since 2001.

NetSPI is on an exciting growth journey as we disrupt and improve the proactive security market. We are looking for individuals with a collaborative, innovative, and customer-first mindset to join our team. Learn more about our award-winning workplace culture and get to know our A-Team at www.netspi.com/careers.

Join the mission as a UI/UX Designer, partnering closely with Product Management and Engineering to deliver polished, production-ready experiences—while reporting directly to the Director of Product and Experience and working collaboratively across teams to build intuitive products that help customers stay ahead of real-world threats.

Product Mission:

Our product helps clients identify, prioritize, and act on risk in fast-moving environments. The work is inherently complex—multiple personas, permissions, high-stakes decisions, and data-dense workflows—so clarity, trust, and speed-to-action are critical.

Responsibilities:

• Lead discovery and user research: Plan and conduct user research (interviews, workflow walkthroughs, usability tests) with customers and internal experts (e.g., Security Consultants) to uncover needs, validate concepts, and reduce product risk.

• Partner through the full product lifecycle: Work with Product Management and Engineering to define, design, validate, and deliver features from discovery through release.

• Translate cybersecurity complexity into usable experiences: Turn complex workflows (permissions, multi-step remediation, data investigation, edge cases) into clear user journeys, flows, and UI states that are easy to implement and easy to use.

• Create high-quality design artifacts in Figma: Produce wireframes, high-fidelity mockups, and interactive prototypes that communicate intent, behavior, and edge cases.

• Drive strategic improvements: Identify and propose UX/UI improvements that increase usability, consistency, adoption, and speed—beyond individual tickets.

• Define and track success metrics: Partner with Product to establish measurable outcomes (activation, adoption, task success rate, time-to-complete, conversion, retention, NPS/CSAT) and ensure designs connect to business and user impact.

• Leverage analytics and product insights: Use tools like Pendo (or similar), qualitative feedback, and support data to identify friction, validate improvements, and inform iteration.

• Build accessible, inclusive experiences: Ensure designs meet accessibility standards (e.g., WCAG 2.1 AA) including color contrast, keyboard/focus patterns, readable hierarchy, and clear error/empty/loading states.

• Collaborate on implementation and quality: Work alongside Engineering to support implementation, review builds, and test/QA for usability, accessibility, responsiveness, and visual quality.

• Design system contribution: Contribute to a well-built design system/style guide—components, patterns, documentation, and governance—ensuring consistency, scalability, and speed across the product.

• Improve delivery clarity: Provide design context in Jira (acceptance criteria, interaction details, empty/error/loading states, responsive behavior, and specs).

• Participate in critiques and reviews: Present work clearly, incorporate feedback, and help raise the quality bar across product design.

Minimum Qualifications:

• 3–7+ years of UI/UX design experience, ideally on enterprise/B2B software or complex workflows.

• Bachelor’s degree in Human-Computer Interaction (HCI), Interaction Design, Product Design, Graphic Design, Industrial Design, Computer Science, or a related field (or equivalent practical experience).

• Portfolio required showcasing recent, end-to-end work (problem, process, final UI, and outcomes).

• 2+ years of deep Figma experience, including Auto Layout, components/variants, libraries, prototyping, and design-system-friendly workflows.

• Systems thinking: Experience working within a design system and designing within established patterns/constraints.

• Communication: Strong ability to communicate workflows and interaction logic to technical and non-technical audiences.

• Cross-functional delivery: Proven experience collaborating closely with engineers to ship implementable designs and iterate based on real constraints.

• Craft: Excellent attention to detail and a strong eye for fit-and-finish UI (typography, spacing, hierarchy, color, interaction patterns).

• Balanced skillset: Demonstrated strength across both UX and UI (not a UX-only or UI-only role).

Preferred Qualifications:

• Cybersecurity domain: Experience in cybersecurity or similarly technical industries.

• Security workflow familiarity: Pentesting workflows, vulnerability management, attack surface management, SIEM/SOAR, admin/permissions-heavy tools.

• Product analytics: Familiarity with Pendo (or similar) for insights and decision-making.

• Data-dense UI: Comfort designing complex interfaces (tables, filters, dashboards) and simplifying dense information into intuitive UI.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.