Req ID: 291838

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Program Manager to join our team in Norfolk, Virginia (US-VA), United States (US).

Position's General Duties and Tasks:

In the role of Program Manager you will lead the management, direction, administration, quality assurance and leadership of the program. You will define program level resource plans and effectively on-board resources to the program. You will perform cost modeling, program cost forecasting, and variance management with both NTT and client leadership. As the Program Manager you will also serve as the single point of contact, and will be the authorized interface, to the client’s Contracts Officer (CO), and the Technical Point of Contact (TPOC). As part of your duties you will be available to plan, direct, communicate, and control the overall management and operational functions during normal hours of operating and during periods of no-notice emergencies. Responsibilities will include:

• Program Management: Oversee and manage the overall program scope, timeline, and budget. Ensure all the team delivers all projects within the program on time, within scope, and within budget.
• Risk Management: Identify potential risks and issues within the program and develop mitigation strategies and communicate those to the client.
• Performance Monitoring: Track and monitor the performance of the program, providing regular updates to the client and senior management.
• Contract Management: Working through the Contracts Office, manage the contract, ensuring compliance with all contractual requirements.
• Profitability Enhancement: Optimize program profitability. This includes identifying opportunities for cost savings, improving operational efficiency, and implementing innovative strategies to maximize profit margins.
• Program Improvement: Analyze program performance, identifying areas for improvement, and implementing necessary changes to enhance profitability.

Basic Qualifications:

• Minimum 10 years of experience as a Program/Project Manager or similar role in an IT related field.
• Minimum 5 years experience leading/managing a work force of over 30 personnel.
• Bachelor’s Degree in IT or related field.
• Secret clearance required.

Preferred Qualifications:

• Experience in various program management frameworks, tailoring approaches, implementing essential activities, reviewing work products for correctness and compliance with industry ‘best practices’, and DoD and Army standards.
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving skills.
• Experience in achieving excellent quality assurance goals.
• Excellent written and verbal communication skills presenting material to senior executive personnel.
• Ability to organize, direct, and manage operation support functions involving multiple complex and inter - related projects and / or tasks.
• Experience managing IT contract personnel at multiple technical domains and locations.
• Experience maintaining and managing client relationships at high senior levels.
• Experience ensuring conformance with program task schedules, deliverables, and cost.
• Experience with public, private and/or hybrid cloud environments.

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About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.