Support Group Facilitator (GAHT over 40 Group)

Plume

Plume

Customer Service
Remote
Posted 6+ months ago
Plume is hiring empathetic, collaborative, and culturally competent Facilitators to conduct live, virtual support group sessions with members of the Plume community. As a Facilitator, you will facilitate groups of Plume members, cultivating spaces for trans, nonbinary, and non-cis people to share their questions, experiences, and wisdom with one another on various topics. Groups meet remotely and often occur on weekday evenings.
This will be a part-time (average 2-3 hours per week, up to 10) role, with time split between facilitation, preparation, follow-up, and at times, training and consultation.

In this role, you will:

  • Facilitate peers in live virtual group settings to support them with barriers related to their experience with identity
  • Take an empathetic, proactive approach to meeting members' emotional needs as they arise
  • Provide feedback on support group session structure, facilitator training materials, and other materials to improve Plume’s Support Group offering
  • Answer questions about Plume services and provide support to members in accessing those services
  • Participate in supervision; participate in coaching and feedback circles to gain support, troubleshoot challenges, and develop your capacity as a support group facilitator
  • Train and provide feedback to other Support Group Facilitators
  • Occasionally provide facilitation coverage for other Facilitators

About You:

  • Experience and passion for supporting trans/nonbinary individuals, particularly those on Gender Affirming Hormone Therapy
  • Experience discussing many of the sensitive issues that face the trans/nonbinary community, including: coming out, mental health, gender identity formation & expression, sexuality, relationships, family issues, isolation and loneliness, substance use, HIV and AIDS, and health and safety concerns
  • 2 years experience as a facilitator or peer support specialist
  • Experience facilitating virtual or online support group, workshops, or learning experiences
  • Experience facilitating workshops and educational content on issues related to equity, anti-discrimination, inclusion, anti-racism, trans/nonbinary issues, consent, and social justice
  • Humility, patience, confidence, passion, and empathy
  • Excellent communication skills, particularly in small groups and public speaking setting
  • Ability to deal with sensitive and potentially divisive topics in a sensitive and inclusive manner
  • Consistent availability on particular weekday evenings
  • For legal purposes, candidates cannot be a licensed mental health professional (LCSW, LSW, LMFT, LPC, LCPC)