About Us:
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

How We Work:
At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.

Corporate Overview

In today’s cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective.

And we are just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you are helping to:

• Build and enhance our proven security platform
• Blend innovation and speed in a constantly evolving cloud environment
• Analyze new threats and offer deep insight through data-driven intel
• Collaborate with customers to help solve their toughest security challenges

We are devoted to helping our customers protect their greatest assets and biggest security risk: their people. That is why we are a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.

The Role

We're seeking an AI Integration Specialist to drive innovation and efficiency within our customer office. Your primary focus will be to leverage your AI expertise and engineering acumen to identify and implement AI solutions that enhance our customer experience and streamline operations. This is an exciting opportunity to be at the forefront of our AI strategy, bridging the gap between technical capabilities and real-world business applications.

Your Day-to-Day

• AI Integration: Seamlessly integrate AI solutions (primarily Amazon Q) into existing systems and workflows, leveraging APIs to build connections with our services teams' tools.
• Solution Development: Translate business requirements into AI-driven applications, utilizing prompt engineering techniques to optimize model performance.
• Technical Implementation: Assist in the development and deployment of scripts and applications to embed AI into our processes, utilizing your technical programming skills.
• Cross-functional Partnership: Collaborate with Proofpoint's AI/ML team to ensure alignment and support for AI initiatives within the customer office.
• AI Adoption: Drive AI adoption across customer-facing teams through targeted support, guidance, and showcasing the value of AI solutions.
• Data Strategy: Support implementation of our data strategy, ensuring data quality, accessibility, and governance for optimal AI performance.
• Continuous Improvement: Monitor AI solution performance, gather user feedback, and identify areas for improvement.
• Industry Knowledge: Stay current with the latest AI trends and technologies, particularly in Generative AI and customer service.

What You Bring To The Team

• BS degree in Computer Science or a related technical field.
• Experience with Python.
• Strong data structures and algorithms, software design, complexity analysis, and debugging skills.
• Experience building and deploying applications and services in AWS.
• An understanding of Generative AI, including its challenges, impacts, and capabilities.
• Proficiency in prompt engineering techniques and conversational AI platforms like Amazon Q or ChatGPT.
• Strong business acumen, able to identify process improvement opportunities and articulate the business value of AI solutions.
• Excellent communication, collaboration, and organizational skills.
• Self-starter with the capacity to multitask effectively in a dynamic settings.

Preferred Qualifications:

• Understanding and experience working with customer-facing teams, such as professional services or customer success.

Why Proofpoint

Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We are a customer-focused and driven-to-win organization with leading-edge products—and many exciting reasons to join our team. We believe in hiring the best, the brightest and cultivating a culture of collaboration and appreciation.

We are a diverse, multinational company with opportunities in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT.

Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

• Competitive compensation

• Comprehensive benefits

• Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.

• Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.].

• Annual wellness and community outreach days

• Always on recognition for your contributions

• Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here https://www.proofpoint.com/us/company/careers. We can’t wait to hear from you!

Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.

Base Pay Ranges:

SF Bay Area, New York City Metro Area:

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:

All other cities and states excluding those listed above: