Director of Insurance Agency Operations | Coverage
Red Ventures
*This role requires a hybrid schedule and will be based in our Fort Mill, SC Headquarters (Tuesday through Thursday) and work fully remotely on Monday and Friday each week.
Red Ventures is seeking a Director of Insurance Agency Operations in the Charlotte, NC area to lead the Coverage Insurance Agency. In this role, you will work with the Red Ventures insurance leadership team to influence the overall insurance sales strategy, and will have direct responsibility for agency operations and carrier management.
What you'll Do:
- Lead the overall agency sales strategy, focusing on setting Coverage’s experience apart from our competitors while ensuring that we meet all regulatory and carrier requirements.
- Have direct responsibility for the performance of the agency sales team, including maximizing premium sold, conversion, adherence and utilization while aligning with overall goals.
- Support, collaborate, and give feedback to help build the digital agency product experience.
- Lead the agency staffing strategy and execution in partnership with sales leadership. Manage the sales leadership, compliance and workforce functions.
- Oversee carrier relationships, including the carrier, product and state expansions.
- Manage agency technology, including telephony, CRM and rating tools.
- Foster and maintain a performance driven sales culture by creating and securing reporting needed to track and monitor progress and clearly communicate results and plans to drive results to leadership team and agents.
- Create agency sales performance goals and efficiency targets for the team that align to the business goals and financial targets.
- Lead agent compensation strategy, including incentives that promote agency goals.
- Develop and continually drive project work plans, timelines and budgets.
- Create, cultivate, and nurture a dynamic team culture rooted in collectively winning together, constantly getting better every day, celebrating wins, and having fun together.
- Support Insurance Operations and Partnerships to develop reporting and processes to support the Insurance Team.
Compensation:
- USA Compensation Range: $110,000 - $140,000*
- *Note actual compensation is based on geographic location, qualifications, and experience.
- Enrollment in Red Ventures Long Term Incentive Plan (Equity).
Work Experience
What We’re Looking For:
- 7+ years of relevant experience in a personal lines P&C agency environment
- Property & Casualty licensed
- In-depth knowledge of P&C carriers, especially those distributing in the independent agent channel
- Experience with in-depth analytics and problem solving, the ability to think strategically while being detail and execution-oriented
- Eagerness to break records, create opportunities, and test new initiatives; we love a competitive and innovative spirit.
- Comfort in a fast-paced and often changing environment, with an inclination to solve new problems and learn new skills in order to succeed. Demonstrated success managing competing priorities.
- Our employees behave like entrepreneurs. They are incredibly driven, agile, goal oriented, and are always up for a challenge and to pitch in wherever needed, even if not in a formal job description.
Benefits
Perks and Benefits:
- Unparalleled Experience:
- 1:1 Coaching and Stretch Assignments early in your career
- Robust L & D Offerings
- Global Peer Network for more seasoned talent
- World Class Mental Wellness:
- Access to Free Therapy Sessions and Emotional or Work-Life Counseling Sessions for all US Employees and Family Members
- Family Support, Planning, and Fertility:
- Support for every unique path to parenthood including fertility, egg freezing, adoption, surrogacy, parental bonding, and more.
- Medical, Dental, Vision, Health Insurance Coverage
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- 401k with Match
- Employee Assistance Program
- Hybrid Schedule + Generous Paid Time Off (PTO):
- On-site Collaboration and Work From Home (WFH) Days
- Holiday Pay
- Winter Week: Company Recognized Holiday between Christmas and New Years
- On-Site Perks:
- Full Gym and Yoga Studio
- Free Fitness Classes
- Tennis Courts
- Pickleball Courts
- Indoor Basketball Court
- On-site Chefs and Baristas ($1 Lattes!)
- Frequent Community Events and Celebrity Guest Speakers
Who We Are:
Coverage Insurance Agency is a direct to consumer P&C agency supporting the Coverage.com brand. By giving online users a number of different insurance carrier options, Coverage.com drives high intent insurance shoppers to the Coverage Insurance Agency to complete their purchase.
Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology – including Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life’s most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey – from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms.
At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.
We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.
Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.
If you are based in California, we encourage you to read this important information for California residents linked here.
#li-hybrid