Sales Engineer

• Location: Remote United States
• Department: Sales
• Work Status: Full-time
• Location Type: Remote

Overview

Your Role In Action:

• Play a key role in Relativity’s efforts to acquire and grow accounts through virtual and in person technical sales consulting - Serve as a subject matter expert and consultant for internal and external stakeholders. Participate in sales calls and meetings with account executives and prospects. Assist with, and/or lead, presentations and standard product demonstrations. Identify customer business needs and help define solutions to address them.
• Support Relativity’s RFx and third party risk assessment workflows - Capture prospect/customer requirements. Collaborate with sales to write sales proposals detailing how Relativity’s solutions will address business needs.
• Intake and communicate product feedback - Deliver feedback to the product management team based on prospect or customer feedback, product issues, field deployments and generally observed market trends.
• Serve as customer facing Relativity evangelist – Collaborate on necessary documentation, presentations, and build product demonstrations to teach clients about Relativity functionality and the value proposition. Attend and present at industry events in support of product expertise. Author content surrounding industry trends and best practices.
• Demonstrate, develop and maintain subject matter expertise in product and industry - Develop expert knowledge of Relativity product suite by consulting internally with teams and other resources, individual study, future product enhancements, and added features. Achieve Relativity Expert status and obtain other associated Relativity Certifications.
• Understand sales process as it relates to Relativity's overall strategies and objectives - Learn and understand the Relativity sell strategy, conducting effective discovery to understand pain points, proactively address customer inquiries.

Your Skills:

• Experience supporting end to end e-discovery solutions, including a technical understanding of Relativity
• Strong sales orientation and a positive, service-oriented personality
• Five years of experience supporting SaaS applications, including four or more years in sales engineering, client services or consulting
• Relativity Certified Administrator (RCA) strongly preferred, otherwise ability to pass the exam within 3 months of employment
• Relativity Expert status preferred, otherwise ability to obtain Relativity Expert within 12 months of employment
• Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills
• Attention to detail, plus analytical and problem-solving capabilities
• Ability to travel 25%
• Ability to multitask and self-manage workload
• #LI-Remote
• #LI-GS4

Compensation:

• Relativity is committed to competitive, fair, and equitable compensation practices.
• This position is eligible for total compensation which includes competitive cash on-target earnings (OTE) and long-term incentives. The expected OTE range for this role is between $101,500 and $124,000. The final offered OTE will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

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About Relativity

Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify. Benefit Highlights: Comprehensive health, dental, and vision plans Parental leave for primary and secondary caregivers 401k with employer match Flexible work arrangements Company breaks in July & December Unlimited time off Long-term incentive program Training investment program Transparency in Coverage Information The Transparency in Coverage Final Rule requires disclosure of the negotiated rates with in-network providers and the historic allowed amounts paid to out-of-network providers, for all health plans available to employers. Files containing this information for the plans covered are published on this page. Link: https://www.bcbsil.com/asomrf?EIN=123456789 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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