Detroit-based | Work Flexibility | Full Time

About RIVET (RIVET Work Inc.):

RIVET is how construction labor gets to work. Rivet’s software platform transforms the way contractors manage, plan, schedule and deploy crews in one unified platform. The RIVET team is passionate about leveraging technology to champion the skilled trades, accelerate digital transformation, and make construction an industry of choice for a new generation entering the workforce.

The Role:

We’re looking for an Operations Associate to join our fast growing team to support our Director of Operations in building and running an exceptional back-office. This individual will play an integral role in supporting our day-to-day operational activities, ensuring we can run more effectively and efficiently. Top candidates will have strong organizational, critical thinking, and interpersonal skills.

The ideal candidate will have:

• Worked at an early stage B2B SaaS company creating systems and processes that improved many aspects of the business.
• The ambition to solve problems and connect the dots between departments, employees, customers, and vendors alike.
• Understands the big picture, but is not afraid to jump into the details.
• Eager to build a world-class business operation.

You will:

• Be responsible for creating and upholding company policies and procedures.
• Assist in the procurement process by liaising with suppliers and vendors.
• Help create systems and automation that will help us run better.
• Assist with hiring, onboarding, and training for new employees.
• Write detailed, yet digestible internal documentation that improves the overall employee experience.
• Conduct research and analysis as required.
• Help develop company culture through team building activities, programs and events.
• Prepare communication, such as emails, invoices, and reports.
• Coordinate and schedule meetings, appointments, and events.
• Support special projects that don’t neatly fit into a functional bucket.

Your proven superpowers:

• Loves solving problems they don’t immediately know the answer to.
• Strong business savviness and a knack for identifying how existing processes could be more efficient.
• Startup or entrepreneurship experience.

Nice to have:

• Construction industry experience
• Business degree, MBA or equivalent
• Programming experience that can automate and integrate business workflows
• Familiar with software configurations for any of these platforms: HubSpot, Notion, Metabase, and Ramp.

Rivet provides a number of benefits to help you bring your best self to work:

• Competitive salary and stock option compensation
• Health, dental, and vision insurance
• 401(k) matching
• Commuter (parking) benefits
• Vacation and paid holidays

Rivet believes in putting our people first and building a diverse team is at the front of everything that we do. We welcome people from different backgrounds, experiences, and perspectives. We are an equal opportunity employer and celebrate the diversity of our growing team.