ABOUT BEDROCK

Bedrock is a full-service real estate firm specializing in innovative city-building strategies, reaching far beyond the boundaries of bricks and mortar. Since its founding in 2011, Bedrock and its affiliates have invested and committed more than $6 billion to acquiring and developing more than 100 properties in Detroit and Cleveland, including landmark developments at the Hudson’s Site, Book Tower, City Modern and the May Company Building.

Bedrock’s portfolio totals more than 19 million square feet of office, retail, residential, industrial and hospitality space within new construction and adaptive reuse projects.

For more information on Bedrock’s projects, visit Bedrockdetroit.com or engage with us on Facebook, Instagram, Twitter and LinkedIn.

POSITION SUMMARY

Provide day-to-day property leadership and management with emphasis on developing and elevating the tenant experience while meeting asset management and owner objectives. Drive operational excellence at all levels.

ESSENTIAL FUNTIONS

• Develop and maintain professional relationships with all service providers, tenants, and stakeholders.

• Create a team environment and focus on operational excellence, performance, and accountability.

• Manage, train, mentor and continually develop property team members including goal setting, and performance management. 

• Develop strong tenant relationships and engagement programs that elevate and differentiate the customer and tenant experience.

• Ensure property program Standards are implemented and achieved.

• Manage contract service and procurement functions including development of RFP’s, scopes of service and KPI performance metrics.

• In partnership with Asset Management, manage all fiscal activities of the property and maintain full P&L responsibility. Review, assess, and achieve financial objectives.

• In collaboration with Leasing and Marketing, develop as required a marketing and leasing strategy for both current and prospective tenants; collaborate with Leasing and Asset Management to achieve performance and leasing objectives.

• Serve as primary owner contact; develop and provide owner and stakeholder reporting and presentations.

• Maintain in depth knowledge of building mechanical systems and collaborate with Engineering Manager on organizational standards and initiatives.

• In coordination with Security, develop, direct, and execute emergency plans and procedures including:

  • Evacuation and training exercises and drills

  • Fire life safety systems monitoring and compliance.

  • Lead response and team coordination tasks with emergency response authorities

• Ensure property compliance for all applicable authority having jurisdiction (AHJ) and industry certification requirements.

• Support new development and tenant improvement and capital construction projects; provide operational input during key design, construction, and turnover phases. Actively participate during project construction to ensure building start-up and operational objectives are achieved.

• Represent Bedrock in selected business, community and industry organizations and groups.

• Ability to lead a multi property portfolio.

• All other duties as assigned.

LEADERSHIP ATTRIBUTES  

• Drives the Culture: Communicates value to team members and drives individual accountability.

• Develops People: Sets clear expectations, delivers timely and productive feedback, and encourages team members to focus on learning and developing new skills and expertise.

• Builds Trust: Demonstrates a high degree of professionalism and integrity, respects others and delivers on commitments.

• Thinks Strategically: Develops property business plans and leads the team through tactical deployment and execution. Drives true Value Creation at the asset level.  

• Communicates Effectively: Gains team buy-in and alignment with business objectives and the organizational Mission.  

POSITION REQUIREMENTS

• Bachelor’s degree in business administration or related field

• Minimum of 5 years of commercial real estate experience in a property management leadership capacity.

• Minimum of 8 years of overall experience in the commercial real estate industry.

• Ohio Real Estate Salesperson License required.

POSITION QUALIFICATIONS

• Able to foster and develop a strong team.

• Able to problem-solve at an advanced level.

• Able to perform tasks by interpreting and analyzing established procedures.

• Analyze situations to determine the best course of action.

• Communicate effectively with relevant stakeholders, internal and external, from a variety of backgrounds.

• Plan, coordinate, follow through, and organize work projects to ensure efficiency.

• Work under the pressure of deadlines

• Work collectively with a wide variety of stakeholders

• Experience in supervising building systems, equipment, and design

• Excellent written and verbal communication skills and relationship-building skills

• Ability to work independently and manage multiple projects and tasks.

• Strong attention to detail and accuracy

• Customer service focus and ability to respond appropriately to tenant inquiries.

• Must be proactive and able to take on new projects, be creative and collaborative.

• Excellent follow-through in managing tenant issues and administering supervisory responsibilities.

• Proficient in Microsoft products including Outlook, Excel, Word, and PowerPoint

• Familiarity with Yardi suite of products

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and may be modified periodically.

Disclaimer

This job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.

Bedrock is an equal-opportunity employer.