Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.

You will play a key leadership role in championing the quality and accuracy of all creative assets across our channels. As the Creative Implementation QC Leader, your mission is to ensure every piece of work that reaches the market is flawless, consistent, and aligned with our brand. You’ll support and mentor a team devoted to raising the bar for creative excellence. Your expertise will make a tangible impact on our brand’s reputation and creative achievements.

About the role

• Lead, support, and develop the quality control team, empowering a culture of accountability and high performance

• Oversee and execute the quality assurance process for all creative deliverables prior to publication or trafficking

• Guarantee that every asset meets brand, technical, and legal requirements for any channel or format

• Collaborate closely with creative, production, and external partners to tackle feedback and resolve discrepancies quickly

• Design, refine, and uphold quality control checklists, standard operating procedures, and best practices

• Track and report errors, root causes, and corrective measures to foster continuous improvement

• Assert the final approval on all assets by ensuring pixel-perfect accuracy, consistency, and compliance

• Provide training and set best practices for the team as quality procedures or industry standards evolve

About you
Minimum Qualifications

• 3 years of experience in creative quality control, production management, design, or a related creative field

• Strong understanding of creative production workflows across digital, video, and print channels

• Proven ability to identify errors and inconsistencies in high-volume creative output

• Exceptional organizational skills and keen attention to detail

• Demonstrated collaboration skills with cross-functional creative, production, and trafficking teams

• Proficient with creative software and tools

• Effective written and verbal communication skills

Preferred Qualifications

• Bachelor’s degree in marketing, design, communications, or a related field

• Prior experience leading or mentoring others

• Background in managing or implementing quality control processes for omnichannel campaigns

• Knowledge of advertising compliance regulations and creative standards

• Ability to operate effectively in fast-paced, high-stakes environments and meet tight deadlines

• Experience training teams on quality standards and procedures

• Familiarity with quality assurance platforms or automated QC tools

• Foundational knowledge in AI-powered marketing and communications

What you’ll get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.

About us

Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at Careers@myrocketcareer.com.