Residential Engineer (Monday through Friday 9am to 5:30pm)
Rocket Companies
Cleveland, OH, USA
ABOUT BEDROCK
Bedrock is an award-winning real estate developer focused on comprehensive city building initiatives in Detroit and Cleveland. Its work includes creating iconic cityscapes, rehabilitating historic properties, and making space for the community—all with the philosophy to operate for more than profit.
Since 2011, Bedrock has invested and committed more than $7.5 billion to develop and restore more than 140 properties, totaling over 21 million square feet of office, retail, residential, hospitality, industrial, data centers and parking. In 2024, Bedrock was named one of the world’s Most Innovative Companies by Fast Company.
For additional information about Bedrock, please visit bedrockdetroit.com or connect with us on Facebook, Instagram, LinkedIn and X.
POSITION SUMMARY
The Residential Building Engineer is responsible for the operation, maintenance, and repair of building systems including HVAC, MEP, and related infrastructure in a residential environment. This role ensures high service standards by responding to maintenance requests promptly and overseeing external vendors. Professional, courteous interaction with residents, guests, and team members is essential.
ESSENTIAL FUNTIONS
Respond promptly to maintenance requests from residents, management, and internal departments (e.g., Security, Food & Beverage, Entertainment).
Prioritize tasks and communicate updates to the Engineering Supervisor or Manager.
Diagnose and troubleshoot mechanical, electrical, plumbing, and appliance issues, including commercial kitchen and residential equipment.
Perform routine preventive maintenance on HVAC, electrical, plumbing, and architectural systems.
Adjust and maintain HVAC systems to ensure comfort and energy efficiency.
Manage chemical treatment and testing for heating and cooling systems; report anomalies.
Maintain accurate logs and records including meter readings, maintenance forms, service requests, and inventory reports.
Ensure compliance with all applicable safety, health, and environmental regulations.
Assist in the training and onboarding of new engineering team members.
Maintain the cleanliness and functionality of all MEP systems and mechanical areas.
Supervise and coordinate third-party contractors and vendors as needed.
Perform all other duties as assigned.
POSITION QUAFLIFICATIONS
Intermediate knowledge of electrical, mechanical, HVAC, and plumbing systems.
Proficient in using hand and power tools, meters, and diagnostic equipment.
Ability to read technical manuals, schematics, and utility meters.
Strong troubleshooting skills with mechanical and electrical systems.
Basic computer proficiency and ability to use work order management systems.
Excellent communication and customer service skills.
Ability to work independently and collaboratively in a fast-paced environment.
POSITION REQUIREMENTS
High school diploma or equivalent.
4+ years of building maintenance or construction experience in residential or hospitality settings.
Minimum 3 years of hands-on experience with commercial HVAC systems.
EPA Universal 608 Certification (preferred)
WORK ENVIORMENT
The schedule for this specific role with our Engineering Team is Monday through Friday 9am to 5:30pm. One Must be available to participate in a rotational on-call schedule for urgent building or system-related issues during off-shift hours.
Ability to maintain balance and mobility, including climbing ladders and working on narrow or uneven surfaces.
Ability to bend, stoop, kneel, crouch, crawl, and reach in multiple directions.
Ability to stand and walk for extended periods and move between work locations.
Ability to push, pull, lift, and carry materials; heavy work may involve exerting up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly.
Ability to grasp and handle tools, materials, and equipment.
Bedrock is an in-person, five-day-a-week workplace. All team members are expected to work on site Monday through Friday during standard business hours, unless otherwise specified by their role or designated shift.
Must be available to work evenings, weekends, and holidays as needed.
KEY COMPETENCIES
Communication: Conveys ideas clearly; adapts messaging to audience; listens actively; fosters collaboration and trust.
Planning & Organization: Prioritizes tasks effectively; manages time and resources; adapts to shifting priorities; executes with attention to detail.
Problem Solving: Analyzes and resolves issues using critical thinking; remains adaptable and solution-focused; escalates when appropriate.
Living Our Culture & Ethics: Acts with integrity; promotes inclusivity and accountability; aligns actions with organizational values; upholds compliance.
Technical Skills: Applies relevant technical and industry knowledge; seeks ongoing development; contributes to team success through innovation and expertise.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and may be modified periodically.
Disclaimer
This job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.
Bedrock is an equal-opportunity employer.
The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $27 to $32/hr. The position is also eligible for an annual bonus and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. The information regarding compensation and other benefits included in this paragraph is the company’s current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position.