Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are looking for an experienced Architect for the AppExchange team to help us build the future of the new Salesforce Ecosystem. Our team is working on building a new ISV Platform with all the components of multiple clouds in Salesforce technologies. We want you to be part of this success story.

As an engineer on this team, you’ll be working with multiple teams across multiple clouds to design, develop and deliver solutions that help build the next ecosystem for Salesforce’s ISVs (partners). The system you build will be extensively used to distribute diverse applications by partners around the world to all existing and future Salesforce customers.

AppExchange is building the next generation of our ecosystem marketplace, extending the base and the boundaries of our platform, while infusing intelligence through every step of our customers’ journey. The new ecosystem will be able to package, publish and list solutions across multiple technologies like Agentforce, Tableau, Mulesoft and Slack while delivering full transactability within the AppExchange (Discover→Purchase→Provision). The One AppExchange Framework is our dynamic, extensible data and services platform that expands the tenancy capabilities of the AppExchange site, while also bringing our Ecosystem to Trailblazers wherever they are - through AppExchange Everywhere.

Requirements:

High-Level System Design: Create and own the end-to-end architectural designs for complex new features and services. This includes defining service boundaries, data models, API contracts, and integration patterns for large-scale distributed systems.
Technical Vision & Strategy: Define and drive the long-term technical vision and architectural roadmap for major product areas. Ensure architectural designs align with business objectives and enterprise-wide technology standards.
Technical Excellence: You will drive technical excellence for our full-stack technologies, focused on customer experience, extensibility, developer productivity, scale and performance.
Cross-Functional Leadership: Collaborate with senior leadership, product managers, and Principal Engineers to translate product requirements into robust and scalable technical solutions. Your ability to influence and build consensus across the organization is paramount.
Experience: 12+ years of experience in software development, with at least 4+ years in a software architecture role working on enterprise-scale, mission-critical systems.
Next-Gen Marketplace: As a technical leader you will have a positive impact in multiple areas and influence the broader technology organization while delivering a compelling technical strategy for taking our marketplace into the next generation.
Alignment: You will ensure that internal product development is aligned with the strategic direction of the ISV Platform and Technology organization as a whole.
Collaboration: Collaborate with Architects across the platform to craft a vision and execution plan to improve, expand and scale the entire application lifecycle experience of our ISV partners.
Architecture VAT leader: You will have in-depth expertise in multiple key technologies and will lead others to deliver new and improved solutions for our customers. You are able to both tackle and advise others on complex problems that are ambiguous, sort through the complexity and dependencies, articulate the problem, and come up with elegant solutions.
A related technical degree required.

Preferred Qualifications:

A strong desire to learn technology and a polyglot attitude
A commitment to quality, stability and performance
Experience with automated E2E testing frameworks
Ownership of the whole software development lifecycle, including:
- Service ownership
- Familiarity with CI/CD approaches,
- Experience supporting and troubleshooting software in production
Excellent communication skills and a strong team player
Understanding of how to balance speed of delivery with maintainability
Proficient in written and spoken English
Conversant with Salesforce Platform features and best practices
Experienced in developing and maintaining packaged solutions

In office expectations are 10 days/a quarter to support customers and/or collaborate with their teams.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $230,700 to $351,800.

For California-based roles, the base salary hiring range for this position is $251,900 to $384,100.

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