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Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is seeking a strategic and results-driven Senior Manager of Security to join our Customer Success Planning and Operations team. In this role, you will drive the advancement of our security program by managing our security project portfolio, creating a unified roadmap, conducting risk and remediation strategies, leading the execution of strategic security projects, and building out aa metrics and reporting dashboard . You will drive alignment across multiple cross company stakeholder groups and drive executive-level reporting. Success requires a strong understanding of security programs, program management skills, business acumen, analytical skills, and exceptional communication skills to further mature and manage our security program. Experience in security compliance, program governance, project execution, and an understanding of key security regulations (e.g., FedRAMP) is highly beneficial.
This role will report into the Senior Director of Privacy and Compliance.
Join an amazing team and make a meaningful impact!

As a Senior Manager, you will:
Drive Security Portfolio Management

Create a Centralized Security Roadmap
Maintain project intake and prioritization framework
Maintain a centralized Security Project and Risk & Issues Inventory
Lead cross functional security program governance meetings
Maintain multi-quarter Security Program Roadmap meetings

Drive Project Execution and Stage Gate Management

Drive strategic security related initiatives and act as a SME when applicable and pull in external stakeholders from other Security and Legal teams as needed
Drive strategy development that connects Security regulations and standards into process and technical implementation
Manage the project stage gate process to guide projects from strategy through implementation

Standard and Policy Adherence

Maintain centralized inventory of all Standards and Policies that impact Customer Success
Conduct gap assessments against current inventory to identify maturity of existing compliance and potential gaps
Partner with leaders to diagnose gaps, mitigate risks, and implement course corrections that drive results
Develop compelling, insightful recommendations to support executive decision-making and prioritization
Translate gaps and remediations into actionable strategies

Develop Stakeholder Engagement & Communication

Design and implement a communication strategy to ensure timely and effective stakeholder engagement and awareness
Collaborate with teams to orchestrate business reviews, community calls, and leadership updates that drive alignment and decision-making
Develop and deliver presentations for senior executives and various levels within their teams
Lead various communication channels to optimize stakeholder engagement

Thrive in Ambiguity & Fast-Paced Environments

Act as an internal consultant, identifying root causes of challenges and presenting risk balanced solutions
Operate with a self-starter mentality, balancing multiple priorities while driving clarity in complex situations
Navigate evolving business priorities, ensuring a proper focus on both proactive and reactive initiatives

Experience and Skills Required:

Bachelor’s degree in business, cybersecurity, or security management
8+ years of experience in strategy, security, compliance, management consulting, or related roles, preferably within the Salesforce ecosystem
Expertise in managing multi-initiative security compliance programs with cross organizational stakeholder coordination and collaboration
Expertise in managing a project portfolio with a risk based prioritization methodology, associated risks and issues, and associated multi year roadmap
Expertise in Security Standard and Policy compliance monitoring with the development of risk based gap analyses and mitigation strategies
Expertise in program management and organizational change, with the ability to manage multiple priorities, collaborate cross-functionally, and drive initiatives from insight to execution
Strategic thinker with the ability to analyze trends, identify risks, and connect insights to action
Problem solver able to quickly pick up on security challenges and craft effective solutions
Proven ability to own end-to-end project success, from vision and requirements definition to design, development, launch, and post-launch analysis
Outstanding executive presence, communication and interpersonal skills, with the ability to influence and collaborate optimally with team members at all levels of the organization
Ability to thrive in a fast-paced, dynamic environment, balancing multiple priorities while delivering high-quality results
Self-motivated, proactive, and results-driven, with a strong focus on continuous improvement and innovation
Ability to zoom out (see the big picture) and zoom in (dive into the details)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $169,600 to $233,200.

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