Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Summary

We're looking for a strategic and operationally-minded Success Plan GTM Senior Manager to own and drive the go-to-market strategy for our portfolio of Success Plan offerings. This hybrid role combines product strategy with sales enablement, focusing on building the playbooks and content that increase the attach rate of Success Plans to new deals and improve renewals. You will act as the key partner for our sales and renewals teams, empowering them to understand our product portfolio to effectively sell our Success Plans and articulate their value.

Key Responsibilities

New Product Strategy & Enablement

Own the Success Plan GTM strategy for new product introductions and ensure cross-functional alignment.
Understand our pricing and packaging offers (ie. bundles) to enable our field to effectively communicate value to customers.
Lead the GTM strategy for new and existing Success Plans, including building comprehensive playbooks delivery strategies, and competitive positioning, to maximize market adoption and revenue.
Design and lead onboarding and new product learning programs for our global sales teams.
Develop and manage a library of validated use cases, demo scripts, and objection-handling frameworks for enhanced sales effectiveness.
Conduct in-depth competitive analysis to create battlecards and positioning guides that empower our field teams.

Cross-Functional Leadership & Operational Excellence

Drive cross-functional alignment with the greater distribution org and their product strategy.
Understand and enable the field on the product strategy of the broader sales organization.
Own the development of customer-facing content, including presentations and value calculators.
Track and analyze delivery performance to provide data-backed insights to the field.

Required Qualifications

8–10+ years of experience in a technical pre-sales, product marketing, or GTM strategy role.
Proven track record of developing and scaling sales enablement programs.
Deep understanding of the entire customer lifecycle.
Exceptional leadership, communication, and program management skills.
Proficiency with Salesforce and other GTM tools.

Preferred Qualifications:

Prior experience in Sales Strategy, Sales Engineering, and/or Enablement.
Experience developing use cases or solutions architecture in industries such as cloud, AI, cybersecurity, or fintech.
Familiarity with buyer journey frameworks, value-selling, and solution design.
Technical degree (e.g., CS, EE, Data Science) or MBA preferred.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Apply now

See more open positions at Salesforce

Privacy policy Cookie policy