Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

This is an outstanding chance to drive change, blending long-term commercial innovation, medium-term scale and value-selling skill development and near-term frontline commercial execution!

The MuleSoft Value Center of Excellence (COE) is closely aligned with MuleSoft’s global sales organization. As Director, MuleSoft Value COE, you will be responsible as an individual contributor to ideate, coordinate and deliver activities within our COE charter, which spans four key objectives:

Enablement: Upskill global Business Value Services (BVS) teams to greater MuleSoft value-selling effectiveness, heightening their proficiency in MuleSoft specific value drivers and commercial considerations; enable the broader MuleSoft field (AE, SE, other) on business value best practices and proposal excellence.
Tools: Act as a thought leader to create, to curate and to promote usage of our best MuleSoft assets for proposals and business cases (templates, models, benchmarks), to improve consistency and quality at scale.
Commercial Innovation: Design, launch and help to deliver new, compelling MuleSoft commercial offerings and go-to-market approaches, to fuel sales growth.
Senior Advisory: Engage as a trusted advisor on our largest, most strategic MuleSoft pursuits, as directed by executive Sales leadership or via support requests from BVS; engage directly with customer executive teams, helping to articulate the strategic and financial impact that our platform can deliver to their organizations; support proposal development and negotiations on our largest proposals.

Job Profile

Sales Partnership: Work closely with internal sales leadership and other functions to identify enablement opportunities, to prioritize sales initiatives based on sales impact, and to set the direction for the MuleSoft BVS practice in your aligned Operating Units.
Orchestration: Understand and facilitate optimal BVS resource engagement in evolving sales opportunities; selectively engage directly to deliver internal and external workshops with the goal of identifying, prioritizing, and measuring key business value drivers and metrics.
Deal Negotiation: Assist in the development and delivery of commercial proposals and deal structures, and share insights with senior sales management to help develop and to execute negotiation strategies.
Thought Leadership: Provide thought leadership, training and consultative partnering with internal sales and other teams throughout and beyond the sales cycle; cultivate the exchange of ideas and standard processes across teams.
Process Improvement: Lead and/or sponsor initiatives within the COE team and our selling functions to strengthen the execution capabilities of our organization.

Required Skills & Experience

Strong leadership skills to guide customers and internal resources through nuanced business value and commercial narratives
12+ years of professional experience, ideally in consultative and strategic customer-facing roles
Expertise in development and execution of business cases and strategic commercial proposals
Expertise in quantitative analysis and financial modeling
Excellent situational awareness in handling objections in multifaceted customer environments
Strong analytical and problem-solving skills, including the ability to derive actionable insights from large amounts of information and clearly communicate complex ideas to customer senior executives, while handling questions and objections
Creative, high-energy, self-starter comfortable leading and driving initiatives and handling conflicting demands creatively and quickly
Candid and engaging communicator with the ability to have courageous conversations
Results-oriented, strategic problem solver who enjoys helping customers "cross the chasm" from current state to future state
A mix of business and technical competence with the ability to engage and add customer value in executive discussions involving both technology and business strategy
Experience in working collaboratively & cross-functionally, particularly with Sales, Solution Engineering, Pricing, Industry teams, Sales Programs, and other key partners

Preferred but not required

MBA
Deep familiarity with technology and/or enterprise software, and practices to communicate value thereof
Deep familiarity with Mulesoft solutions and their business value

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.For New York-based roles, the base salary hiring range for this position is $182,280 to $243,810.

For Massachusetts based roles, the base salary hiring range for this position is $165,690 to $243,810.

Apply now

See more open positions at Salesforce

Privacy policy Cookie policy