Investigator, Global Integrity
Steelcase
Grand Rapids, MI, USA
Posted on Sep 17, 2025
Steelcase is hiring an Investigator to join our Global Integrity team in Grand Rapids, MI. This role offers a unique opportunity to conduct Global investigations into matters that pose a high risk to the organization such as ethical violations, employee misconduct, and fraud.
You will conduct interviews, gather evidence, and present findings to ensure Steelcase is safeguarding its strong culture of integrity across our organization.
What You Will Be Doing:
- Lead fair, objective investigations into misconduct, ethics violations, fraud, discrimination, harassment, and other compliance concerns.
- Conduct thorough interviews with complainants, witnesses, and subjects while ensuring confidentiality and professionalism.
- Gather, evaluate, and synthesize evidence from documents, digital records, and testimony.
- Deliver clear, well-structured investigative reports that outline findings and conclusions.
- Support the management and oversight of the whistleblower helpline platform.
- Spot trends and recurring issues to aid in risk-mitigation strategies.
Who You Are:
You are an objective investigator with strong interview, analytical, and communication skills. You thrive in handling sensitive matters with discretion, balancing compliance with empathy, and ensuring consistency in enforcement of company standards.
Minimum Qualifications:
- At least 2 years of experience conducting workplace investigations, either as a primary responsibility or as part of a broader role
- Strong interviewing and evidence-gathering skills
- Familiarity with key workplace laws and compliance standards, and the awareness to identify when issues may pose risks
- Experience in handling highly sensitive and confidential matters
- Associates Degree
Preferred Qualifications:
- Bachelor’s degree in Law, Business, Criminal Justice, Human Resources, or a related field
- CFE Certification
- Interview & Interrogation training (Reid, Wicklander-Zulawski, Kinesic)
- Experience navigating cross-functional processes within a corporate or global organization
- Prior experience in HR, Compliance, Legal, Audit, or Employee Relations functions
- Experience working across different regions and organizational cultures
- Familiarity with case management systems or investigation tracking tools
Wellbeing Means so Much More than Benefits:
- Nurse and massage therapist onsite for employees
- Cell phone reimbursement monthly
- Ongoing learning through LinkedIn Learning
Who We Are:
Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.
Why People Choose to Work with Us:
At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.
What Matters to Us:
More than qualifications, we’re looking for talent and potential. We are proud to have a strong and inclusive workforce, and we're always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply. If we can make the application process easier through accommodation, please email us at myhr@steelcase.com.
Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.
Steelcase is a MVAA- Gold Level Veteran-Friendly Employer. Steelcase recognizes the amazing experiences and skills that Veteran's possess. We encourage all Veterans and Veteran Spouses to apply.
If you’re interested in Steelcase, but this isn’t the right time or role, join our Talent Community to be updated on future openings in your area(s) of expertise.
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