Head of Marketing Communications
symplr
Head of Marketing Communications
- ID
- 2025-2088
- Category
- Marketing
- Position Type
- Regular Full-Time
- Min
- USD $175,000.00/Yr.
- Max
- USD $200,000.00/Yr.
Overview
The Head of Marketing Communications is responsible for defining and executing the company’s communications, and corporate affairs strategies. This leader will drive initiatives that shape the company’s reputation, engage stakeholders, and position the organization as an industry leader in healthcare technology. This role manages marketing and communications activities that promote, enhance, and protect the symplr brand, and actively engages internal and external stakeholders in the symplr mission.
Duties & Responsibilities
Corporate Communications
- Oversee all external communications, including media relations, public relations, investor communications (in collaboration with PE stakeholders), and crisis communication.
- Act as a spokesperson and media contact as needed; coach executives for media appearances and speaking engagements.
- Build and maintain relationships with media, analysts, trade associations, and other key influencers in the healthcare and technology sectors.
Executive Communications
- Develop and manage executive communication strategies for the CEO and leadership team to enhance thought leadership and visibility in the market.
- Partner with internal communications fostering engagement, cultural alignment, and transparency during periods of growth or transformation on external communication platforms.
Public Affairs & ESG (Environmental, Social, Governance)
- Shape and implement public affairs strategies that support business priorities, including policy engagement, regulatory issues, and social impact initiatives.
- Partner with legal, compliance, and HR teams on ESG reporting, DEI initiatives, and community engagement efforts.
Crisis & Issues Management
- Lead issues and crisis communication planning, ensuring rapid response and reputation management in coordination with legal, compliance, and executive leadership.
- Develop and maintain scenario-based communication playbooks for business continuity and risk mitigation.
Stakeholder & Investor Relations Support
- Partner with the Board of Directors and private equity sponsors on key messaging, annual reports, and investor updates.
- Align corporate narrative and positioning with the expectations of current and potential investors, board members, and financial analysts.
Skills Required
- Bachelor’s degree in marketing, Communications, Public Relations, Business, or related field
- 5+ years of progressive leadership experience in corporate communications, or public affairs, preferably within healthcare, SaaS, or private equity environments
- Proven ability to lead and inspire high-performing teams across branding, communications, and corporate strategy
- Experience in Business-to-Business marketing & communications
- Demonstrated success in shaping corporate narratives, launching brand platforms, and managing complex communications in high-growth, high-change settings
- Experience working directly with executive leadership, board members, and investors
- Deep understanding of healthcare industry dynamics and regulatory environment strongly preferred
- Exceptional written, verbal, and interpersonal communication skills.
Desired Skills and Qualifications:
- Master's degree in Business, Marketing, or related field
Min
Max
Options
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Applicants must be authorized to work in the U.S. on a full-time basis without the need for current or future sponsorship.
About symplr:
symplr is revolutionizing healthcare operations with a first-of-its-kind platform that drives effective, efficient, and connected workflows while increasing operational benefits and scaling clinical, financial, and quality outcomes—driving value where it matters most.
We are a remote-first company with employees working across the United States, India, and the Netherlands. Guided by values, we focus on teamwork, championing our customers, being rooted in action and outcomes, overcoming challenges, and leading through equality and integrity. Read more about symplr's culture and values at symplr.com/careers.
Perks & Benefits:
- Company Sponsored Medical, Dental & Vision
- Safe Harbor 401K with Employer Matching up to 5%, eligible upon hire with immediate vesting
- HSA Employer Contributions, Employer Paid Life, Short-term and Long-term Disability, and AD&D Insurance Plans
- Permissive Time Off Plans, Volunteer Time Off, & 12 Paid Holidays
- Fully Paid Medical Leaves of Absence and Bonding Leaves for new parents
- Tuition Assistance & Continuing Education Reimbursement available
- Additional Employer-Paid Programs: Cleo Family Services, Care@Work Memberships, Headspace Memberships, LifeMart Discounts, and more!
symplr is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
As an ongoing commitment to reasonably accommodate individuals with disabilities, symplr has established alternative methods to complete the application process. Disabled applicants needing assistance are encouraged to call 281.863.9500 if further assistance is required.
To all recruitment agencies: we do not accept resumes or partnership opportunities. Please do not forward resumes to symplr or any of our employees. We are not responsible for any fees related to unsolicited resumes.
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