Solution Delivery Manager
ThreeKit
Threekit is seeking a highly motivated Solution Delivery Manager to join our team as we’re transforming how brands sell complex products online. A Threekit Solution Delivery Manager will lead the development of client-specific solutions and proposals during the pre-sales phase, then take full ownership of the client engagement to ensure successful implementation and value realization.
This role requires you to combine elements of disciplined project management with strategic pre-sales engagement and hands-on solution building—including creative design and prototyping—to translate innovative ideas into reliable, scalable outcomes.
Your leadership will guide cross-functional teams of engineers, designers, and developers to deliver projects on time, within budget, and to a standard of quality that ensures client trust and achieves significant business impact.
This is a hybrid position coming into the Chicago-based office 2 days per week. Interested? Apply now!
Who We Are
Are you driven to innovate? Energized by the excitement of building the future of e-commerce? Have expertise in managing complex software projects? Are you looking to join a team of A-players who keep customers first?
At Threekit, we’re revolutionizing how brands sell complex products through an omnichannel experience in 3D, Augmented Reality, and Virtual Photography. It's the next-generation buyer journey and what customers expect.
Our AI-enabled visual commerce platform allows buyers to describe what they want in natural language, instantly see tailored product recommendations, and configure and customize them in real-time, whether it's a modular sofa, a luxury watch, or industrial equipment. We enable global brands to showcase every product variant through photorealistic visuals, augmented reality, and dynamic bundling. Threekit creates a more engaging and efficient buying journey by reducing buyer friction, increasing average order value, and decreasing bounce rates.
Our rapidly growing client roster spans industries and continents— from savvy startups to Fortune 500 enterprises. Leading brands like Louis Vuitton, Ralph Lauren, and TaylorMade trust Threekit. We also partner with the “who’s who” of eCommerce and CRM, including Salesforce, Adobe, SAP, Shopify, BigCommerce, Commerce tools, and many more.
Want to make sure you are betting on success? Our team has decades of experience building and scaling great software companies, including BigMachines (Acquired by Oracle), Steelbrick (Acquired by Salesforce), and G2. With over $65M in backing from top-tier VCs (Shasta Ventures, Salesforce Ventures, ServiceNow, CapGemini) and strong results, we are well on our way to building an amazing organization.
Ready to make an impact? Come join Threekit and let’s build the future of buying together.
What We Value
At Threekit, our core values are summed up with the acronym GRIT:
- Getting Things Done: We’re the drivers of Threekit’s success.
- Revenue: Being revenue-focused allows us to be customer-focused.
- Innovation: We’re risk takers.
- Team: We point the finger at the problem, not the person.
These principles guide our actions and decisions, shaping the way we work and interact with each other and our customers. At Threekit, GRIT is more than just an acronym - it is the driving force behind our success and growth.
What You'll Do
- Drive and execute projects, including delivering project outcomes, finding innovative solutions, managing client expectations, and managing internal project resources.
- Create and execute project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.
- Oversee project delivery process with key contributors to help manage scope and prepare change requests - including tasks, deliverables, milestones, resources, and estimated costs. Act as the primary point of contact for the client(s) throughout the project life cycle.
- Accurately forecast and control revenue, profitability, margins, bill rates, and utilization across projects.
- Identify new project or expansion opportunities and convert them into pipeline deals, projects, and add-ons.
- Pre‑Sales & Solution Support — Partner with Sales to qualify opportunities, lead discovery calls, develop solution outlines, estimate effort, and draft Statements of Work.
- Facilitate discovery workshops to surface business goals, data flows, and technical constraints. Translate findings into user stories, wireframes, and/or architecture diagrams or prototypes using Figma, Cursor, or Copilot.
- Understand and synthesize prospect requirements and constraints to creatively design and demonstrate solution visions—through prototypes, demos, or decks—that unlock tangible value for prospects, utilizing applied AI.
What Catches Our Eye
- 8+ years of experience working in a client-facing Implementation Consultant role with 3+ years of hands-on experience managing complex software or SaaS implementation projects, from scoping through to execution and delivery with a focus on implementation.
- Ability to prototype in Python or JavaScript/TypeScript, or using AI‑augmented IDEs (Cursor, Copilot).
- Excellent client‑facing communication, facilitation, and presentation skills.
- Working basic knowledge of modern AI systems (model training & inference basics, prompt engineering, data considerations).
- Eye for UX/UI and product aesthetics; comfortable iterating in Figma or working with designers toward a vision.
- Confident and positive attitude, and adaptable to change in a fast-paced environment.
- Proficiency in English.
- Availability to travel as needed.
Preferred Skills
- Consulting or solution‑architecture experience in B2B SaaS, including participation in sales cycles.
- Experience as a pre-sales consultant or solution engineer.
- Certifications such as PMP, PRINCE2, CSM, or equivalent.
Preferred Education
- Bachelor’s Degree in Computer Science, Engineering, Business, or a related field.
Who You'll Report To
This position reports to the Senior Manager, Consulting.
What You Can Expect From Threekit
- A transparent recruitment process that includes an initial Cognitive Assessment and discussions with key stakeholders. Looking to move quickly? So are we!
- We offer a comprehensive benefits package including medical, dental, vision, disability, and life insurance. Flexible Spending Account, Dependent Care Spending Account, and Commuter Benefits.
- A 401K plan plus an employer match.
- Unlimited PTO as well as paid holidays so you can relax and recharge when needed.
- Long-term incentive (e.g., stock options).
- A hybrid work model that allows you to work in a manner that is best for you.
- In-office lunches and snacks.
- Home wifi stipend.
- Reimbursement of approved tuition and training.
- A positive culture that embraces employee input.
*Threekit's salary ranges are determined based on market data for our industry and company size, and take into account work location, skills, experience, and education/certifications.
The successful candidate must reside within a reasonable daily commuting distance of our Chicago office and be present in the office two days a week. Interested? Apply now!