Consumer & Small Business Banking (CSSB)

Consumer and Small Business Banking (CSBB) provides financial services to consumer banking, consumer lending, and small business customers through over 4,300 retail bank branches and more than 11,000 ATMs in 36 states and the District of Columbia, as well as through 20 customer service centers. CSBB is focused on continuously improving our customer satisfaction, by simplifying our products, pricing and processes and targeted innovation at scale.

The Role

This Executive will have end-to-end accountability for the Small and Business Banking deposit portfolio which serves 3mm+ small business customers holding $100B+ in deposits with Wells Fargo.

Key Responsibilities Include:

• Be a member of the Small and Business Banking leadership team with direct accountability to the Head of Small and Business Banking
• Lead a team of product managers while continually developing and guiding a culture of talent development to meet business objectives and organizational goals
• Build and execute, in close collaboration with Marketing, Digital, and Branch leadership, strategies that enable long-term sustained customer growth
• Deliver segment-based product development and innovation that increases profitability, drives deeper Small Business relationships with Wells Fargo, and responds to the evolving needs of customers and competitive landscape
• Have direct accountability for specific financial outcomes of the deposit business which includes net interest income, fee revenue, and expenses
• Define and execute, in close collaboration with agile product delivery and technology teams, on a multi-quarter product development roadmap
• Establish and maintain strong relationships with critical stakeholders across Marketing, Digital, Branch, Legal, Compliance, and Risk
• Regularly conduct market research to identify opportunities, trends and competitive landscape within the Small Business segments. This also includes recurring analysis and monitoring of customer data and behaviors.
• Monitor regulatory changes and ensure product offerings comply with financial industry regulations while also ensuring that all product strategies and implementation are completed within Risk and Control guidelines

Required Qualifications:

• 8+ years of Product Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of Management experience

Additional Desired Qualifications:

• 15+ years’ experience in product development and product management
• Experience developing and managing Small & Business Banking Deposits products in large scale organizations
• Experience navigating a large complex matrixed organization
• Expertise, experience, and deep understanding of Consumer Banking
• Proven effectiveness in working with and influencing all levels of management across multiple areas within the line of business, and across the Enterprise
• Direct experience interacting with and influencing Senior level executives
• Strong relationship management and proven leadership skills, with solid conflict management, negotiation, and organizational effectiveness techniques
• Exceptional risk management and compliance knowledge and skills

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.