Key Account Manager

Sales & Business Development
Detroit, MI, USA
Posted on Tuesday, April 2, 2024
Sales · Detroit, Michigan - Key Account Manager

Join to disrupt indoor mobility and make autonomous robots available across industries 🚀 is a robotics company founded in Norway and we are thrilled to be expanding in the US market. We strive to transform industries by introducing groundbreaking robotics solutions and have created the world's first autonomous wheel, which lets you move everything you are used to moving, only much easier. Our disruptive price model provides access to automation without requiring hefty upfront investments, making automation affordable to anyone.

We are seeking a highly motivated Key Account Manager for our team based in Detroit to own large enterprise accounts, up-sell and cross-sell on opportunities within the existing customer base, and be the main point of contact for commercial and technical concerns. You will be the face of our company and to succeed in this role, you will need to have an energetic attitude, customer-oriented mentality, analytical skills, and a strong technical aptitude.

What you will be doing at

    • Actively own and manage your accounts, from deployment, maintenance, and to further scaling of’s product.
    • Build and strengthen customer relationships to achieve long-term partnerships.
    • Develop a thorough understanding of our solution to better upsell and cross-sell to customer’s various business needs.
    • Act as the main point of contact in all matters relating to customer concerns and needs.
    • Maintain accurate customer records, keeping track of any contract updates and renewals.
    • Plan, manage, and achieve sales quotas and goals with your accounts to actively expand accounts after landing pilots and initial installations.
    • Collaborate with Sales and Deployment teams to deliver the best automation solution and customer experience.

    The responsibilities listed above are not exhaustive and may be varied from time to time as dictated by the changing needs of

If you’re a person who thinks this sounds exciting, then we believe you…

    • Have a proven track record of at least 4 years of experience in B2B sales, account management, or customer success in the robotics, automotive, manufacturing, or industrial industries.
    • Have experience or the ability to farm existing relationships.
    • Come from a technical background and/or has technical experience.
    • Operate with a strong analytical capability and grit.
    • Can adapt to changes easily and work in a fast-paced environment.
    • Have CRM, such as Salesforce, experience and an understanding of how to use data in sales.
    • Are a resourceful and creative problem solver who will “roll up their sleeves” to get the job done.

It would also be nice if you...

    • Have a bachelor’s degree in business, economy, IT, engineering, or a relevant field.
    • Are bi-lingual or fluent in Spanish.
    • Have experience at a start-up.

    In general, please see this list as a guiding list of what we are looking for. If you have a passion for the robotics industry, a drive for results, and the ability to lead and inspire others, we want to hear from you.

    What we offer:

    • A fast-paced environment where we work with talented, committed, and supportive teammates
    • Work in an up-and-coming tech company with big goals that we trust we can achieve
    • Work with global companies around the world
    • A true international and diverse work environment with colleagues from all parts of the world
    • A comprehensive benefits package including paid holidays and vacation, affordable medical, dental, vision, and 401k plans
    • Employee stock options

    Well? You’ve read so far so what are you waiting for? Send in your application!

    📝 On the fence? Our recruiter, Anna Vashchenko is happy to tell you more and answer all the questions you have. Contact information: is the controller of your personal data for the purposes of this recruitment. Amby AS acts as the processor of your personal data, except when you agree to join our Talent Pool, in which case Amby also becomes the data controller. We process your personal data to manage and conduct the recruitment process. You have the right to access your data, request rectification, erasure, and restriction of processing, as well as the right to object to processing and data transfer. For a more detailed understanding of how we handle your data, the purposes of processing, and your rights, please refer to the Amby Privacy Policy and the Teamtailor Policy.

    Detroit, Michigan

    About Amby is a Norwegian robotics and IoT company that offers a pioneering approach to indoor mobility. Specializing in autonomous wheels, we transform existing infrastructure into self-driving robots, helping businesses enhance efficiency and productivity on their automation journeys.

    Founded in 2013
    Sales · Detroit, Michigan - Key Account Manager