Onsite Marketing Specialist
Zoro US
Company Summary
Zoro.com is a leading eCommerce platform offering nearly 15 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we’re just getting started!
Job Summary:
We’re looking for a CMS Onsite Marketing Specialist to play a critical role in supporting Onsite Marketing digital content execution through our Content Management System (CMS). You’ll partner with the Onsite Marketing Manager and Integrated Marketing Team to plan, execute and schedule digital Marketing assets for Integrated Marketing and our Supplier Funded Program campaigns. This is a hybrid role based in Chicago, requiring 2 days per week in the office, and will require close communication with the Onsite Marketing Manager on a daily basis.
Duties and Responsibilities:
- Own end-to-end execution of content and content updates within Zoro’s CMS for campaign landing pages and onsite Marketing promotional content
- Partner closely with the Integrated Marketing Team, Supplier Funded Program, Digital Merchandising and Product Team to ensure marketing assets and all digital content is delivered accurately and on schedule
- Maintain and contribute to CMS workflows and documentation to support scalable, repeatable processes
- Assist in the QA process for all Onsite Marketing assets and manage content scheduling
- Light CMS troubleshooting for CMS technical issues and partnering with product teams for resolution
- Audit existing web content and participate in the QA process prior to campaign launch to ensure quality and accuracy of content
- Prioritize multiple projects and meet deadlines while managing stakeholder expectations with high attention to detail
- Light research on best practices and competitive landscape
- Own end-to-end process for content planning, scheduling, and execution
- Partner with Onsite Marketing Manager to create landing page wire frames based on campaign strategy
- Partner with Integrated Marketing Team, Supplier Funded Program, Digital Merchandising and Recommendations Team to build and execute onsite A/B tests that will allow for further personalization on Zoro.com
Preferred Skills:
- CMS or Digital Content Management Experience – Must have a high desire to learn hands-on and grow your knowledge base with Content Management Systems (Builder.io a plus)
- Exceptional Attention to Detail – Meticulous accuracy is critical in all CMS updates and marketing operations
- Highly Organized – Able to manage multiple projects, calendars, and deadlines simultaneously
- Project Management – Ability to meet timelines, prioritize tasks, and complete projects on time while maintaining high attention to detail
- Problem Solving – Quick thinker who can troubleshoot CMS issues and manage escalation paths effectively
- Communication – Skilled in articulating requirements and collaborating with key stakeholders on CMS enhancement recommendations, troubleshooting, and process improvements
- Adaptability – Comfortable working in a fast-paced environment and able to shift priorities as needed
- Process Improvement Mindset – Always looking for ways to improve workflow efficiency and scalability
- A Curious Mind – Looking to learn and grow to be a subject matter expert in this role
Minimum Qualifications:
- Bachelor’s degree in Marketing, Communications, Digital Media, or related field
- Experience in a digital marketing or CMS operations role preferred, ideally in a B2B ecommerce environment
- Experience working on marketing and digital product teams
- Proficiency in Project Management tools like Jira, Asana, or Trello a plus
- Familiarity with SEO best practices a plus
Total Rewards
Zoro’s total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.
In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program
- 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
- At least 18 paid time off days annually for full-time employees and 6 company holidays per year
- 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
- Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
- Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
- Employee discounts and admission to various civic and cultural institutions around Chicago
- Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views
For additional information and details regarding our benefits and our parent company, W. W. Grainger, please click on the link here.
Our Culture
Zoro was founded in 2011 with a simple idea: make it easy for businesses to get the tools, parts, and supplies they need to keep things running. We've grown by staying curious, moving quickly, and solving everyday challenges in smart, practical ways. Backed by W.W. Grainger and inspired by our endless assortment business model, we’re on a clear path toward our next big milestone: $2 billion in revenue—and beyond.
At Zoro, we don’t just follow a playbook—we help build it. You’ll get to work on real problems with a supportive team that shares ideas freely, learns from each other, and celebrates wins together. Our culture is grounded in values that guide how we show up every day: Winning & Learning Together, Being Customer Obsessed, Being Transparent, and Taking Ownership. We don’t have all the answers, but we’re always asking good questions.
Zoro’s culture has been recognized by Fortune, Best Places to Work, and Built In Chicago—but the recognition we care about most comes from our team members, who make this place what it is.
We also know that flexibility matters. Our hybrid work model gives you space to focus and the flexibility to live your life — asking team members to be onsite at least two days a week. Our Chicago HQ (right above Ogilvie Transportation Center in the Accenture Tower) is always open and ready for connection, collaboration, or just a good cup of coffee.
At Zoro, we’re growing fast toward big aspirations — and we’re continuously excited about the new challenges we get to solve together.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status, or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are also committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. Should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview, or hiring process, please advise us so that we can provide appropriate assistance.