Technical Product / Program Manager, Ecosystem Health
Grindr
Product, IT, Operations
Los Angeles, CA, USA
Posted on Mar 9, 2026
About The Team
Grindr is an AI-native platform powering how millions of gay people connect globally. With 15M+ monthly users, 130B+ annual messages, and a team of fewer than 200, we move fast, stay lean, and tackle technical problems at a scale few companies ever see.
We're looking for a Technical Product / Program Manager, Ecosystem Health to own and execute our moderation program and strengthen the integrity of Grindr's platform. This role focuses on the day-to-day operations and technical execution of our trust & safety systems, working hands-on to combat fraud, spam, scams, abuse, and bad actors across our ecosystem. You'll be deeply involved in building and optimizing AI/ML-powered moderation systems, implementing age assurance solutions across different regulatory environments, and developing features that enhance user trust and authenticity. This is a high-impact role for someone who combines technical fluency with product thinking — someone who can work closely with engineering and data science teams to translate safety requirements into scalable, automated solutions while managing the operational realities of running a global moderation program.
At Grindr, we operate in Grindr Mode. Moderately hardcore day to day, truly hardcore when it counts. It’s about doing great work without burning out. Outcomes over outputs. Smart, driven people who raise your bar, with room to live full lives.
This is a hybrid role based in our San Francisco, Los Angeles, Chicago, or New York office and will require you to be in the office on Tuesdays and Thursdays.
About The Job
Grindr is building the global gayborhood in your pocket. With more than 15 million monthly active users, Grindr has become a fundamental part of the gay community and is charting a path to make the world more free, equal, and just.
As a public company, we're moving into the next chapter: becoming an AI-native organization that's redefining what's possible for our community. We're embedding AI into our product and operations, moving with startup speed while operating at scale.
Everything we do is rooted in impact for our users and outcomes for the business. This isn't social work, it’s impact through excellence. Business success is what gives us the power to serve our community and the seat at tables others can't reach. How we work is defined by Grindr Mode, our operating model that's moderately hardcore day-to-day and truly hardcore when it counts. We think like owners, drive real outcomes, create clarity through action, and push each other to go further than we thought possible.
We’re headquartered in West Hollywood with offices in the Bay Area, Chicago, and New York. Our work extends beyond the product through Grindr for Equality, our nonprofit that's partnered with 100+ community organizations globally to advance safety, health, and human rights for LGBTQ+ people worldwide.
We're profitable, growing, and building a team of smart, driven people who bring different backgrounds, experiences, and perspectives to the work. Want to build technology at a massive scale that serves millions? Come join us!
Grindr is an equal-opportunity employer.
To learn more about how we handle the personal data of applicants, visit our Employee and Candidate Privacy Policy.
Grindr is an AI-native platform powering how millions of gay people connect globally. With 15M+ monthly users, 130B+ annual messages, and a team of fewer than 200, we move fast, stay lean, and tackle technical problems at a scale few companies ever see.
We're looking for a Technical Product / Program Manager, Ecosystem Health to own and execute our moderation program and strengthen the integrity of Grindr's platform. This role focuses on the day-to-day operations and technical execution of our trust & safety systems, working hands-on to combat fraud, spam, scams, abuse, and bad actors across our ecosystem. You'll be deeply involved in building and optimizing AI/ML-powered moderation systems, implementing age assurance solutions across different regulatory environments, and developing features that enhance user trust and authenticity. This is a high-impact role for someone who combines technical fluency with product thinking — someone who can work closely with engineering and data science teams to translate safety requirements into scalable, automated solutions while managing the operational realities of running a global moderation program.
At Grindr, we operate in Grindr Mode. Moderately hardcore day to day, truly hardcore when it counts. It’s about doing great work without burning out. Outcomes over outputs. Smart, driven people who raise your bar, with room to live full lives.
This is a hybrid role based in our San Francisco, Los Angeles, Chicago, or New York office and will require you to be in the office on Tuesdays and Thursdays.
About The Job
- Drive Moderation Operations: Own the day-to-day performance and effectiveness of our moderation and fraud prevention systems, monitoring key metrics around fraud, spam, scams, fake accounts, harassment, and other malicious behaviors while partnering with Customer Experience to identify gaps and prioritize improvements.
- Build Scaled AI/ML Systems: Partner closely with our DS/ML and engineering teams to build and maintain scaled ML + GenAI based moderation tools to keep Grindr safe
- Grow User Trust: Explore and deliver features as part of a broader trust and authenticity roadmap to address user and business needs including age assurance and user authenticity for a community that values discretion and privacy
- Data-Driven Decision Making: Define and monitor metrics that measure fraud, risk, and ecosystem health; use data insights to proactively reduce exposure and improve user experience.
- Crisis & Incident Response: Support cross-functional response plans for incidents impacting platform integrity and user safety.
- 5-7 years of product and program management experience, ideally at a consumer-facing tech company
- Technical fluency: You're comfortable working directly with engineers and data scientists, discussing model performance, API integrations, system architecture, and technical tradeoffs
- Hands-on execution mindset: You thrive in the details of building and operating systems, not just setting strategy
- Strong analytical skills: You can work with data to diagnose problems, define success metrics, and validate that solutions are working
- Familiarity with AI/ML systems is a plus — you don't need to build models yourself, but you should understand how to evaluate their performance and translate business requirements into model objectives
- Cross-functional collaboration: You can influence engineering priorities, partner with legal and policy teams, and work with operations to understand real-world impact
- User empathy with risk awareness: You balance protecting users with enabling authentic connection, understanding the nuances of privacy and discretion in the GBTQ+ community
- Clear communication: You can explain complex technical and safety topics to diverse audiences and write crisp product requirements
- While this is a role that spans product and program management, prior experience or exposure to data science, software engineering, or other data-driven functions is highly valued
- Experience in trust & safety, fraud prevention, or content moderation — you understand the challenges of fighting spam, scams, fake accounts, and abusive behavior at scale
- Health, Dental & Vision Full premium coverage for you. Partial coverage for dependents.
- Family Formation Up to $200,000 in fertility and family-building support, covering IVF, surrogacy, egg freezing, and adoption.
- Retirement: 401(k) with 6% match and immediate vesting.
- Compensation: Industry-competitive compensation, company bonus, and equity for every employee.
- Gender-Affirming Care : Industry-leading gender-affirming offerings with up to 90% cost coverage, access to Included Health, monthly stipends for HRT, and more.
- Time Off & Rest Flexible vacation policy. Two company-wide rest weeks per year.
- Other Benefits: Monthly stipends for cell phone, internet, wellness, food, and commuting, breakfast/lunch
Grindr is building the global gayborhood in your pocket. With more than 15 million monthly active users, Grindr has become a fundamental part of the gay community and is charting a path to make the world more free, equal, and just.
As a public company, we're moving into the next chapter: becoming an AI-native organization that's redefining what's possible for our community. We're embedding AI into our product and operations, moving with startup speed while operating at scale.
Everything we do is rooted in impact for our users and outcomes for the business. This isn't social work, it’s impact through excellence. Business success is what gives us the power to serve our community and the seat at tables others can't reach. How we work is defined by Grindr Mode, our operating model that's moderately hardcore day-to-day and truly hardcore when it counts. We think like owners, drive real outcomes, create clarity through action, and push each other to go further than we thought possible.
We’re headquartered in West Hollywood with offices in the Bay Area, Chicago, and New York. Our work extends beyond the product through Grindr for Equality, our nonprofit that's partnered with 100+ community organizations globally to advance safety, health, and human rights for LGBTQ+ people worldwide.
We're profitable, growing, and building a team of smart, driven people who bring different backgrounds, experiences, and perspectives to the work. Want to build technology at a massive scale that serves millions? Come join us!
Grindr is an equal-opportunity employer.
To learn more about how we handle the personal data of applicants, visit our Employee and Candidate Privacy Policy.